Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, GB
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Breakfast board for my husband It arrived early which is great as it is for valentines It is lovely and well made he will love it Thanks dustandthings- I will be back
Bought one of the keepsake boxes for our newborn and the quality is fab! Thank you!
Excellent product and brilliant service. From ordering to delivery, they really put the customer first. Highly rated
I was so very pleased with the purchase , and delivery . My son and his partner loved the cheese board. This was a gift I purchased on line from the states ( N. C. ) and have it sent internationally to Warsaw. Great service and wonderful job. I will use you again anytime I want to send them a gift. Thank you 😊
Ordered a memory box for my baby and absolutely love it! A couple years ago I ordered a memory box for my other child and love it so much we ordered a similar one for this new child. The craftsmanship is excellent and I love the customization. I definitely recommend if you’re looking for something special and customizable.
Very fast delivery, beautiful products. We ordered several personalized chopping boards as house warming gifts and all turned out exactly as specified. Very happy
I ordered a personalised memory box from dust and things. It's honestly so beautiful and just how I wanted it to be. I had changed my mind as to what text I wanted on the box shortly after I had placed my order but customer service was excellent and there were no issues at all. A really great experience in general and I highly recommend dust and things.
I hve ordered two products from dust and things and both have been amazing.
Excellent quality product - just what we ordered. Delivered very quickly, was expected in the New Year but came before Xmas.
Hi. The engravings were beautifully done. But I’m sad to find the item broken into two when I opened the box.
Great website in-service
As always great and informative service from a Great British business We wish you much luck in these interesting times Chris BusinessGrowers.biz
I received my picture. Unfortunately, it just came broken. Glass was shattered.
Service and Item were fantastic . Stated delivery time was right on the mark even during the holiday season
Excellent service. We ordered a photo frame to be delivered as an Xmas present to friends in northern Italy. Our friends were delighted! Delivery times were spot on! Thank you.
Perfect last minute stocking filler Really speedy delivery. Looks even better than on the website
Ordered via Friends of Joules the engraved chopping board for a Christmas present. Arrived quickly but engraving poor quality. So disappointed Unable to get a response as phones not being answered so had to contact Joules. It took 20 days before I got a patronising “won’t do anything response”! If your customer has to accept poor quality engraving that looks old and warn and you think is acceptable and normal then state that in your website! I never normally write reviews and complain Won’t be ordering again! **** January 2021 I have now received my replacement board and it’s much better thank you for re thinking your original decision. This is how customer Service should be and I am grateful for your humble and honest response.
Lovely present. Great quality. Fast delivery.
The product was fine (no typo like the last I ordered), but the whole shopping experience / service was not ideal (eg super delayed response to customer queries, late delivery, parcel tracking link was not up to date etc.) These could be all attributable to COVID, but still... Note: third item I bought from the site this year.
Loved the personalised cork wallet I bought for my Dad as a gift and he really likes the light colour. It was handy to have personalisation on the inside too as I was able to put my phone number on there as my Dad has dementia, so now he always has my number on him.