Company

Dust and Things

Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, GB

About Dust and Things

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Rachel Macheda 25 May 2022, 06:47

This is the second box I have bought, and not only did it arrive super quick but the quality of the craftsmanship is second to none! Thanks again guys.

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GAB 25 May 2022, 05:10

Very happy with the service given, phoned and had the order updated it was no problem.

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Mel 21 May 2022, 15:45

Really great product, given as a thank you present to teacher. Lovely clear writing and it was very good quality. Only suggestion is maybe a coat of varnish on top to protect wood from stains.

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Jane Thomas 18 May 2022, 04:21

This is a lovely Keepsake Box. Bought it for my first grandson and his parents are thrilled.

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Lauren S 18 May 2022, 01:42

Amazing service, great quality products at a really reasonable price. Very happy with my purchase 😊

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Susan H 07 May 2022, 20:11

Quick delivery and great product.

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Stephanie 07 May 2022, 09:48

I ordered boxes for my goddaughters baptism from Dust & Things about 3.5 years ago and when it was time for my 3rd goddaughter to be baptized, I wanted to do the same thing for her. I was so happy to see they still had the same exact product and it is the same exact quality. Even with delayed shipping time from the UK to the US, I received this relatively quickly and just in time for the baptism. I love how there can be an a special message engraved in the top of the lid in the large box. I use this as the wrapping for their baptism gifts and include other gifts from me to them. I love everything about this product and am happy to support a company that has a great product and is customer friendly. I ordered one more for my nephew’s baptism at the end of the month and can’t wait to give it to him!

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Jenn Ells 29 April 2022, 22:32

Overall I do like these boxes, mainly because I love the design aesthetic on the lid. On arrival, one of the front clasps broke immediately, and another one (I ordered 3) the latch doesn't reach far enough to close. The wooden lids don't close evenly so there are gaps on some of the seams. The metal for the hinges and clasp is soft and easily bent. I had spoken to customer service before ordering and they were prompt and helpful. I would have rated higher overall due to the good service but the quality wasn't there. I plan on replacing the front latches and they should be fine since these are memory boxes and not something opened daily.

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Alison McLean 26 April 2022, 21:31

Highly recommend this company and Gemma went above and beyond to ensure that our commissioned piece was received by the deadline I had given them. The personalised cheese board looks great and the gifts are always gratefully received.

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Hannah 21 April 2022, 06:13

Great product - card box. Lovely quality too

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Babs 18 April 2022, 11:05

2nd 1 have bought. Stunning as the first. Great job guys !!

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K. Smith 17 April 2022, 21:47

Great customer service when I had left out details of my order. Very friendly. This is my second time ordering great quality products.

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Gela 16 April 2022, 14:45

Very quickly delivered, wrapped beautifully couldn't be happier. THANK YOU

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linda b 15 April 2022, 00:54

Excellently made very pleased.

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AF 13 April 2022, 17:26

Thank you for fulfilling my order so quickly. Ordered Monday evening, delivered Wednesday Morning (express delivery). A Wedding Keepsake box non-standard personalisation in just the way that I wanted. I am thrilled and hope the Bride & Groom love it too. Thank you for all your help and super service.

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Nicola Townley 08 April 2022, 00:55

Lovely little personalised gift. Arrived on time and well packaged. Receiver was very pleased

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Alan Howard 07 April 2022, 15:47

Have used Dust and Things for gifts several times. Really pleased with the products and the responsive service. Had to make a late change to an inscription and they did it without any problem.

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Suzanne 30 March 2022, 23:08

Brilliant- great quality and super quick delivery

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Rosie Hadley 28 March 2022, 18:11

Excellent quality and really speedy delivery. I got a memory box as a gift for my friends wedding. Will definitely order this again. Thank you to the Dust & Things team :)

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K Black 28 March 2022, 16:48

Not delivered yet as overseas delivery destination but very easy to use website and prompt confirmation of order. Thank you