400-408 Old Durham Road, NE9 5DQ, Gateshead, GB
Established since 1996 we’re one of the largest & leading independent computer retail stores in the North East. While similar businesses have come and gone, imitated our business model and strategy without success and failed to succeed. We strive to stay ahead of our game; something that is demonstrated by our high reputation. In November 2016 we launched Gorilla Gaming, a brand created by Computer Orbit dedicated purely to gaming with the experience and knowledge of our core business since 1996. A winning combination that has proven to be a great success and a brand that is rapidly growing and expanding worldwide.
Switches and keyboard accessories are very reasonably priced for a retailer in the UK
I bought some cheap key switches a yellow Gatreon milky switch and a Gatreon smoothie switch waiting till it comes but a pleasant transaction
I ordered a keyboard chassis from Computer Orbit, and the shipping was really quick - within 24 hours, despite not paying any extra for shipping! Arrived in great condition, but I was having some issues with some of the keys not quite working. I contacted support over email, and they replied quickly, and got straight to work with troubleshooting. Another member of the team picked up the enquiry and wrote some instructions (even drew a diagram!) That helped me to take the keyboard apart, spot the issue and have it fixed within 20 minutes. Ollie and Jack, you're both legends! TL:DR, This company is an excellent all round.
Jumped straight onto Live Chat with a broken component, under manufacturer warranty. Computer Orbit support knew exactly what I was talking about straight away and shared their experience with fixing the product - instead of just wasting time on returning and posting. Final result: my component is operational; no time wasted in shipping; all chats saved for future support calls; I get to use my product straight away!
All good :) Thanks
Really great customer service - had a couple of minor issues with a product that they responed to really quickly and were super helpful and polite. Item was also well priced and came next day - cheers :)
Even though I missed the cut off for next day delivery + I paid for the cheapest delivery option of 2 working days, my graphics card came in LESS THAN 24 HOURS! Incredibly grateful for the amazing service.
Excellent customer service! Put a hefty order in but forgot to make it next day delivery messaged in the morning about changing it and by the afternoon it was sorted! Excellent would definitely recommend and use again ☺️
International and fast shipping recommended
Service was great, I messed up my order emailed them and it was fixed next day before it shipped. Items arrived as expected too.
Great service and quick dispatch, polite staff, would recommend.
My order came way faster than i expected at a very good price too! Thank you so much computer orbit i will definitely be buying from here in the future. Ps thanks for the sweets too!
Brilliant store. Fantastic staff that have a chilled, friendly calm about them. First rate postal service. First rate PC repairs. Saluting Andrew, Bob and Jack the dude that repaired my PC. Can't thank them enough.
Great cheap delivery, surprised that they offer single switches, not like many other brands who sells a minimum of 10 in a bags. Although they were the cheapest they are absolutely amazing.
Speedy delivery.
Excellent service, quality product and speedy delivery.
One item of a box of three was faulty, was replaced immediately - the replacement was faulty when it arrived (manufacturer design fault so no fault of Computer Orbit), they sent another one, but tested before sending it so as to not cause me more delays (after confirming I did not mind the item being opened) - so now my PC is fully up and running. Kudos to Ollie and Jack for their great comms and customer service (I used to be a Customer Relationships Manager so know excellent service is key to any business) - can the bosses give them a little bonus as a thank you, I am happy to send the money in to cover it :) I tend to buy my PC bits from the cheapest decent supplier, but I will use these guys as a priority in future.....
Ordered a pc case with glass panels and asked for a double box cuz it had to delivered in Greece.They double boxed it and send it really fast! Highly recommended
Great quality of product
Swift & reliable experience. I used trust pilot reviews to finalise my purchase. PSU came very quick without issue, packaged well, no damage, delays or faults. Will use again. Thank you