867 Boylston Street, 5th Floor, #1503, 02116, Boston, US
Great customer service
Your support staff is excellent. Quick to answer or return a call, and patient in answering questions.
I love the phone clarity. My cell phone is not clear at all. I have had a few disconnected calls. My big problem is setting & getting into my voice mail. The instructions when you dial 1 is not clear enough. I forgot my password & have no idea how to reset password. More information should be sent with the modem. I like having a clear voice on my end & callers end.
The quality and stability of the phone signal is highly variable and inadequate to support working from home. I now gather that I need to buy some antenna and mount it on my roof if I want to have connectivity equivalent to a true landline.
Fast shipping of equipment, easy setup and install, friendly and helpful customer support, fair pricing and reliable signal and service. Thank you Community Phone.
Customer service System simplicity Price Awesome system
Set up was quick and easy, phone service works great! Would definitely recommend.
Very simple set up. Easy to use for my elderly mom.
The customer service agent was extremely well versed in the priduct, services and the type of program best suited for the needs i required.
Everything went great
Yasir M and David W turned up on time and installed fibre quickly, safely and left me happy. This was especially nice as the previous 3 engineers turned up with out a hoist and didn’t sort me out like the A team
I can finally ring my family, friends and doctor again. My old provider shut me off. Needed a provider that just offers basic service. Happy to come across community phone. It’s hard to find simple things in the world these days. Everything has to be complicated. Not Community phone. Thanks
Aaron walked me through the process of setting up phone. It was easy and stress free. All my questions were answered in terms I understood. Options explained. I'm happy with the whole process.
The ease of obtaining this landline. I also appreciate the knowledge of the employee that assisted me all through this process.
The company made it so stress free. All ihad to do was call
Everyone I spoke with was kind, patient, and most of all effective. It was easy to get to a real live person and not the hassle of a machine. Yeah for you !!!!
With my previous landline phone provider, I had continual static, which eventually made it almost impossible to hold a conversation. They tried to fix this 4 different times. It would be static free for a while and then the static would resume again. I stumbled on Community Phone and switched. Setting it up was simple, and it works, static free. Also, unlike my previous provider, Community Phone has been very helpful.
I got this phone for my elderly mother ..She just couldn't keep a cell phone...So easy she just picks up phone handset and says" hello"..Thanks Community...
The entire experience, from original call to completion of the telephone number transfer, was most positive. I was contacted when my existing number was portaled.
Easy ordering. Prompt delivery. Useful equipment.