Company

ClearFibre

Northstar, M4 1LN, Manchester, GB

About ClearFibre

ClearFibre is all about the Perfect Home Internet experience. ClearFibre is connecting homes all over Britain with hyperfast, full fibre internet services. Installed and working from day one. Fast, stable internet with no data limits. ClearFibre customers have full fibre optic cabling installed all the way to their property unlocking speeds of up to 1Gbps as standard. We provide a connection with equal download and upload speeds which means no bottlenecks or buffering. Stream, browse, download and game to your heart’s content with no data limits and hyperfast connectivity.

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Shuaidong Jiang 13 January 2023, 00:52

It could be the great choice for those who live in Leeds dock area.

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Kevin Tilley 02 January 2023, 01:37

Speed of service provision was excellent, ordered on 28/12 up and running on the 29th. Speed provided compared to the claimed 250 down 250 up, not so good. I'm getting < 150 down and around 70 up. No reply yet to my query as to why this may be (although it is the holiday period). I obtain these speeds whether my VPN is active or not. I switched to the 5GHz connection and my speeds are now 175 down 70 up, still nowhere near the purported rate. It's not congestion, as my laptop is the only device connected to the 5GHz network. There's about a 15dBm difference in signal strength between the 2.4 & 5 bands, but that's to be expected. Even standing right in front of the ClearFibre box, with a signal strength of -31dBm I still only get 195 & 70. Edit: I shut down all programs except the Speed Test and got 244 & 202. Guess it depends what you have running. I'll up the rating to 4*.

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Norma Blake 29 November 2022, 00:54

Great service and quick

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Kristopher Hunt 27 November 2022, 23:55

Fantastic response time from completing the form on your website. Quick installation of router by friendly and helpful engineers! Kept me informed from start to finish! Would recommend! (No waiting 2 weeks for activation!)

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hart bay 27 November 2022, 18:38

I’ve been paying for my package for at least a week but haven’t been given my password so have been unable to use what I’m paying for, and have been hung up on multiple times when have tried to get through to their team (even moreso their weekend staff).

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Jack Haworth 11 November 2022, 06:26

Great customer service. Friendly and informative agent.

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Anabolic Bear 01 November 2022, 23:29

The guys that came couldn’t be more helpful, I’m extremely impressed by the service that they provided! I never usually will take the time to write a review so take that as a huge compliment Thanks again

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Salma Mamoojee 24 October 2022, 23:18

The Internet does not even work

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Mohamed Imthiyaz 18 October 2022, 06:41

Amazing speed!!

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Torleif Hellan 13 October 2022, 17:39

Good experience. Support gives quick help. Responding fast and polite customer support consultants

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MR M 10 October 2022, 16:30

My broadband speeds were down and after a quick call, Clearfibre sent a team over within a day or so and, despite some technical issues, the two chaps who came to my home were determined to resolve my problem. They did this, were courteous and respectful of my home and I couldn't be happier.

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R.A. 09 October 2022, 16:10

My internet has been slowing down lately.

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Erika 05 October 2022, 01:34

Very friendly staff anf fastly fixed the problem with the Wi-Fi. Thank you.

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Andre Oliveira 03 October 2022, 06:32

Never had any problems. Support was helpful and internet is fast

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Charles 02 October 2022, 23:25

Overall good - sometimes we get internet drops which are frustrating

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Customer 02 October 2022, 18:26

Great service and have had zero issues with it, everything has been excellent. Thank you!

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Bebiàna Glorian 02 October 2022, 07:17

We’ve enjoyed using the clear fibre service. We never experienced any bad connection problem with cllearfibre. We give our100% satisfied feedback to clear fibre.

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Kenneth Roberts 02 October 2022, 02:35

Installation team very professional and polite.

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Charlie 01 October 2022, 23:11

I didn’t originally sign up with Clearfibre but moved automatically when it became part of my previous provider telcom. We experienced an issue at installation when a water pipe disconnected to install the router caused a leak in the flat, and since then the service has unfortunately been much less fast than before. It slows significantly when multiple devices are used and won’t work with a number of smart home products that previously operated fine with the old supplier, so I can’t recommend it.

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Helen 01 October 2022, 21:51

My internet speed is terrible since I transferred to you, it makes it so hard to work from home or watch tv, it’s shockingly bad 😔