Northstar, M4 1LN, Manchester, GB
ClearFibre is all about the Perfect Home Internet experience. ClearFibre is connecting homes all over Britain with hyperfast, full fibre internet services. Installed and working from day one. Fast, stable internet with no data limits. ClearFibre customers have full fibre optic cabling installed all the way to their property unlocking speeds of up to 1Gbps as standard. We provide a connection with equal download and upload speeds which means no bottlenecks or buffering. Stream, browse, download and game to your heart’s content with no data limits and hyperfast connectivity.
Very helpful and efficient
Quick, courteous, tidy installation, fast internet, great price
If you can run away from this company, do it immediately.
Promptly answered to fix my problem
The wifi is great. However, it tends to shut off off once a day or once every other day and i have to turn it off or reset it for it to work again.
Extremely disappointed with the delayed service activation. On paper they said service would be activated within 1 hour, or 24 hours during the weekend. I waited for 5 days, and had to email 3 times and call phone support 2 times across 3 days, all of which I was promised that my service was in the queue for activation on those days. Would have given 1 star, but since the internet speed is actually very good once I was finally connected, I’ve give this 2 stars.
This company is very good and the ClearFiber is very fast.
Thus far it was an easy experience and even though I am not getting the 500mbps I signed up for I am using wifi so I know that's limited to the chip I have in the device I am using at the time of a test. The router was already installed and It's in a place where I can not just run a RJ45 across the floor so I will have to remain using WiFi but would prefer to be hardwired in. Also got me out of the Sky contract as they were not able to re-fit here. So far all seems good. Let's see after a year how we get on. Recommended this far!
internet Lag I am experiencing lag on my internet which is a clearfibre1000 connection. This is an unexpected surprise and currently the experience is not great.
It was smooth to pay, but it's not clear how long it's going to take to activate your internet connection. To then be told it's going to be today by customer services and it still not be activated is really annoying.
It took 7 days to active our wifi, instead of the 1 hour which is stated on their website. After 7 days, the wifi is unstable. Sometimes it works sometimes not. Some devices can't connect to it at all. Me and my roommate and our neighbors living in the same buidling are all suffering from this.
Connected about 18 hours after order, so not bad. All up and running and straightforward.
I've been a customer for over a month and am very happy with them. Set up was on time, quick and easy. The staff is friendly and helpful too. The wifi works perfectly too.
The whole process was simply and the installation guy took care in what he was doing. Everything is very good so far especially compared to our previous provider Sky
fast internet
Awesome. Fast response.
Fantastic Experience. Customer Service excellence. Absolutely delighted with the speed at which my case was dealt with and the amazing Customer Service Representative who dealt with me. If only all Customer Service was this good! Many thanks Matt
Excellent customer service, quick to respond to requests. The equipment and connection have been perfect so far.
Got the problem sorted, quickly and effectively, and even gave a follow up call to check when things hadn't gone through to confirm and set everything up perfectly.
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