Company

Chess

Bridgford House, SK9 7JP, Alderley Edge, GB

About Chess

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Lindsay Wood 07 November 2023, 17:48

Michael Fenton was extremely helpful in sorting out my technical issues. He called me back when he said he would & made sure my issue was sorted out promptly so I could finish my tasks for the day. Thank you! 😊

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Matt 07 November 2023, 01:32

We had an issue - the member of staff sorted it for us. She was kind & understood the issue. A really great customer experience.

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Bob Miles 05 November 2023, 20:50

I recently phoned Chess with a query, the call was taken by Kerry Ann who patiently explained everything and things were soon sorted out. I was very impressed by the service I received. Well done Chess and especially Kerry Ann.

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David 03 November 2023, 00:37

Chess ICT are a key supplier to our business and have been for many years. Ian McEvoy is one of the 3rd line senior engineers I work with, and I have to say he is excellent. Very knowledgeable. Always keeps me in the know with clear explanations and has always been able to solve the most complex of problems with absolute professionalism. A great asset to Chess. Thanks for your help! David

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Anthony Gedge 02 November 2023, 18:11

Christopher Smith, Was very helpful, efficient and patient, I can’t recommend him highly enough

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Mrs G 01 November 2023, 20:43

High Beech Riding School - Martin Cosgrove has installed our new cloud voice telephone system and has done an amazing job of getting everything set up and personalised for our use. He has answered all our questions and given us total peace of mind that our new service will be a benefit to our business. Superb customer service - highly recommend!

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Marc 01 November 2023, 19:11

Spoke with Khalida, Was very helpful in making a change to account and talking me through and setting up my online portal. Brilliant service was given and greatly appreciated for first thing in the morning too.

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Jean Crowl 31 October 2023, 22:53

Chris the engineer was very help he installed Wi-Fi new phones a help setting up and checking every thing was working he gave tutorial to all staff that need it and was very helpful in making staff feel comfortable and confident with what we had to do to operate the system

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Lauren G 31 October 2023, 17:33

Michael Naughton - Great service.

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Steve Hallam 27 October 2023, 20:55

Ricky took the time to understand the reason for my query, and was as helpful as he could be at finding the information that I needed.

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Clare Tate 27 October 2023, 16:18

The speed and response which resolved my phone line issue was superb

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Ms Rebecca 25 October 2023, 22:04

great service

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Brigstock Pharmacy 25 October 2023, 21:08

BRIGSTOCK PHARMACY- WEHAVE HAD MARTIN COSGROVE INSTALLING OUR NEW CLOUD VOICE PHONE SYSTEM. He was very professional and explained how to use the service.

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Ian Milling 24 October 2023, 19:52

Chris was pleasant, friendly and knowledgeable. Set up our new office phones with ease and no interruptions.

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disappointed 24 October 2023, 19:34

Dealt promptly with problems with call divert. dealt with By Kerry Ann Farmer-Tomblin

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Belvoir Luton 24 October 2023, 19:19

Belvoir Luton We have had Martin Cosgrove our new VOIP systems. Very helpful, polite, and knowledgable of the work and systems. Would recommend the services provided.

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Paul Sloman 24 October 2023, 19:02

Holy christ leave me alone! Left a review three months ago explaining how I haven't even been in the country for 8.5 years, let alone working for the company you had the contract with. I have no idea why you're using an email account to chase when that wasn't anything to do with the company. Since the review you've sent 4 spam emails and 5 payment chases! LEAVE ME THE F*&$ ALONE! Remove all references to purplesheep.co.uk from your systems. If you send even a single email to that address from this day forward I'll do everything I can to screw with your company out of pure spite! Anyone thinking of engaging with Chess should run for the hills!

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Tim Comer 18 October 2023, 22:57

Hi, we've had our phone system & broadband updated by Chris Smith from Chess. The job was completed a head of time in a very pleasant & informative way. Chris demonstrated the new system & how it works with all the new features, we are very pleased with the new system. Thank you Chris.

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Lindenandcoantique 18 October 2023, 19:14

Linden and co antiques We have had Martin Cosgrove installing our new broadband and cloud voice telephone system. Very good job and excellent service. We highly recommend!!

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customer 18 October 2023, 17:36

The Engineer to my call straight away. everything was explained. Even had a couple of follow up calls to ensure the fix remained. Good job.