7322 Southwest Freeway #1810, 77074, Houston, US
Had my rings remade here after bending them in an accident. Great communication and amazing work as always!
We were super close to buying a ring from a super inflated brand that claims a 'better polish'. HOF. Anyway, we took the ring size, diamond shape etc from the ring we had picked out, found something similar on BG diamonds and had them create ours. It is nothing short of perfection. Fantastic prices on quality work. PS- I am Emilys fav customer. <3 Chris
Everything was fine. Great service/support, great setting (Engagement ring, Black by Brian Gavin). Highly recommendable.
It’s not every day that you experience an elevated level of excellence within a business. I am here to say that I had my day and experienced the above! For some years now I had dreamed of the perfect engagement ring, I knew what it looked like yet not who to trust with my investment. During those years I researched and researched until I felt profoundly confident that my diamond MUST be created by Brian Gavin Diamonds. There were many questions I had as I searched for my perfect diamond and Emily was there for me every step of the way. Many days I would chat with her via online with new and at times the very same questions. She was always extremely patient and kind with answering each and every one of them. Emily is a true asset to the Brian Gavin Team as she is professional, friendly, knowledgeable and again patient. I considered her my “go to” and often asked specifically for her as I had built a relationship with her by this point. This past Christmas the ring I had envisioned for so many years became a tangible reality. It has of course exceeded my expectations! My ring is pure luxury and my purchasing experience seamless and simple. Brian Gavin’s products and team are much more deserving than 5 stars as I could not be happier with my all around experience! Sincerely, Christen O
International custom order: Communication is probably the most important part during the order process. Jamie was "there" every moment I had a question or a request. And I had many! 6/5! You cannot ask for more!
Excellent customer service - kept me informed the entire time, and the individual I communicated with was wonderful. The quality of the product was perfect, and it was on time, and I was able to track it's progress, and it was delivered as promised.
Great personalized shopping experience. If ever fortunate to be thinking anything diamonds I will absolutely shop with Brian Gavin diamonds. Thank you
Jamie helped me pick exactly the right stone and setting. The ring was assembled and shipped in just a few days once the setting came in. The ring is absolutely perfect and my fiancé gets complements on it from everyone that sees it. I couldn't be happier with the product and with the service. I'll definitely be doing business here in the future.
The website was easy to navigate and we were able to filter exactly what we were searching for. Speaking to customer service about settings was easy and the rep was so incredibly knowledgeable and helpful! We are so impressed by the diamond we chose! Thank you for the wonderful experience!
I am glad I ordered and had them custom made earrings for myself. They are beautiful natural diamond heart studs 1 ctw studs D-VVS1. I love them!!! I put them in my three hole and platinum is a little heavy metal. ♥️♥️♥️
Great product and great service!
I've ordered twice from Brian Gavin and each time they've been super helpful and friendly. They respond to all emails and phone calls quickly and when asked for recommendations they've never let me down. Unlike other jewelers, they're not a high pressure business and will really work with you to help you find the right diamonds and jewelry. They have a really nice selection of diamonds and provide a better value than most diamond dealers. I don't see a reason to buy from anyone else.
This purchase started as the result of an unfortunate situation when a local jeweler damaged my original engagement diamond. Feeling upset that my diamond could not be repaired, I turned to Brian Gavin Diamonds to find a new loose stone. Having done a lot of research about the 4 c’s I wanted to focus on an ideal cut diamond within my budget. I was nervous buying a diamond online but after reading lots of reviews about cut quality and reputation I decided to go with BGD. I worked with Emily to find the perfect diamond from the BGD signature collection. She was very helpful, patient, and knowledgeable answering all my questions. She even went above and beyond unexpectedly answering an email on a day the office was closed. The shipping was fast and the unboxing was great. Everything was packaged nicely along with my laminated AGS certificate and a jewelers magnifying device to inspect the diamond. I absolutely fell in love with my Brian Gavin signature diamond. It exceeded my expectations and truly is the most gorgeous diamond I’ve ever seen. I’m very happy with their service and quality.
Necklace size ordered was 18 inches, it arrived with a 16 inch necklace
Good service
They are the best!
Excellent 👍
Beautiful bracelet.
The website was buggy and I had to keep emptying my cart to re-add items so they would play nice. I didn't get an ETA of delivery until after placing the order, which was 4 to 6 weeks out. This would be good to know prior. Everything else was good.
This Diamonds quality is the value for money and Authentic quality diamonds in the world. Diamond smart design quality . Please check the best quality diamonds.