7322 Southwest Freeway #1810, 77074, Houston, US
Incredible experience! Emily Johnson was incredibly helpful and kept us updated every step of the way. She made us feel comfortable with the entire process. All in all, she was able to turn a stressful situation into a pleasant one.
Lesley helped me make the selected and guided the transaction excellently. Great experience. Jewelry was received on time, as expected, packaged very nicely, and with extra touches that added to the quality experience. Very happy with the final product and experience.
good work and service
Thank You Brian Gavin and staff for an exceptional experience. My wife and I are overwhelmed with the quality and craftsmanship of her diamond ring, cannot stop looking at it. Special thanks to Emily for her exceptional customer service.
Brian and his team went above and beyond. Not only were our expectations exceeded, Brian and his team made it personal and were very professional, patient and knowledgeable. We also received our purchase in what seems like a expedited time even with the top notch quality work we received. Your losing if you dont see Brian.
Excellent as always.
I am absolutely obsessed with my engagement ring!!! If you're on the fence, just jump and don't look back! You'll be so happy you did. My fiancé and I picked out the diamond and setting together. We ordered it on the weekend and had a few questions and concerns about sending the money via Zelle or wire (discounted when you wire the money). So Monday morning I called right up to make sure it was secure and to make sure I had the correct wire instructions. Emily was super helpful and made me feel safer about sending the large amount of money. She also let me apply a better discount that was the most current. The ring was suppose to be delivered between 3-4 weeks but it was done in 2 weeks and they upgraded the shipping to next day because I spent more than 5k. I got a BG signature diamond 0.8ct. I thought it was going to be too small, I was so wrong! The brilliance and fire is absolutely astonishing, it makes my diamond look even bigger! I actually hurt my eyes from the looking at my diamond in the sun. It also shines in every light possible, even moonlight! Don't hesitate to purchase from Brian Gavin, they have the highest quality and cuts I've ever seen in diamonds period.
Honest and informative. I was really nervous about purchasing but do not regret it !
Brian Gavin Diamonds is an exceptional provider of high-quality diamonds and fine jewelry. The website is easy to navigate, with a wide selection of products at competitive prices. 100% good experience from start to finish. Highly responsive and helpful communication.
The ring is stunning!
For an old-school in-store shopper, especially jewelry, Brian Gavin has converted me. Originally purchased diamond stud earrings in February 2018. LOVE them! Then saw the earring jackets that would upgrade when needed. The whole process of shipping back and forth and changing the original setting to jumbo back (fingers getting clumsy) was EASY. I only had to wait patiently for about 3 weeks for the "new" earrings. On time and BEAUTIFUL. Two different looks with the same Brian Gavin quality. Thank you!!!
Wonderful experience. Customer service was a breeze and they did an excellent job getting the ring delivered before I left for the vacation I was proposing on. My (now) fiancé loves the ring. Highly recommend going with Brian Gavin Diamonds.
Emily Johnson is amazing! She was very responsive to all my questions and even my last minute changes to the order. When an issue came up she was quick to resolve. 100 percent would recommend again and will be making future purchases.
The black by Gavin diamond is soooo gorgeous! I will be buying all my diamonds from you from now on….🥰
The best jeweller in town. He will make you the best engagement ring with a personalized touch. My experience at the store has been a memorable one. Am most definitely coming back for my wedding ring.
I enjoyed the one on one time with Brian Gavin himself. He was patient and thorough and he enjoys his work of helping people pick the best stone or setting for the right occasion. He also was helpful in customizing the engagement ring and matching wedding band for my fiancee. I will definitely come back to him for a consultation when it comes time to pick my wedding band.
Easy website navigation. Great communication throughout sales, jewelry build, and shipping process. Will do business again!
I couldn’t be more satisfied with the experience I had with Brian Gavin Diamonds. The ring is gorgeous both in the setting and the stone. My experience with Emily was first class and was what really what convinced me to make my purchase. From first contact and all the way through the process, Emily was great. She was quick to answer all my questions and help me with making just the right purchase. Even after the purchase was made, she continued to be right there with any further questions I had. Despite a tight timeline, she made it happen. It arrived right on time, just as she assured me it would. And again, the piece is beautiful and even better than I imagined. I would totally recommend BG to anyone.
I bought 1 diamond from Brian Gavin, then needed to add 1 more and ship together. The team was very kind and fast to support me in this. Thank you very much!
The whole experience was great, from initial contact to closure. Lots of interactions due to my special requests and all of them were fast and very professional. I would recommend Brian Gavin any time.