Unit B, Armley Business Park, 41-43 Stanningley Road, LS12 3LW, Leeds, GB
We've had great service from James at Boutique Stone, he went above and beyond to find the right stone for our renovation and really helped at every stage of the process. You always have doubts when you choose a new online supplier but the service was probably the best we've had and wouldn't hesitate to recommend boutique stone to friends. Thanks James
Very helpful and knowledgeable staff.
The advice and service provided was excellent. BoutiqueStone even stored tiles until builders were ready to install. Would highly recommend over and above larger chains, if you require personal and prompt assistance.
The quality of the tiles are brilliant, samples came in no time. The service is quick and can’t fault it. Love the terrazzo tiles we ordered so much, I’m already trying to find more places for it so I can buy more! Can’t wait to watch this local company grow.
very helpful with delivery :)
Bought some beautiful Terrazzo tiles and looking forward to the end result. Everything from reviewing samples, design consultation and delivery was brilliant.
Boutique Stone are an excellent company to deal with. The samples arrived the next day, the ordering process was simple, and they stored the tiles until we were ready for them to be delivered on the day of our choice. Our large project has not been the most straightforward. Some companies would not have helped once delivery was complete, but James was willing to advise to help us progress. He even filmed videos for us to show our workmen. Truly excellent customer service and we are looking forward to completion of a beautiful ivory travertine floor throughout 4 areas of our home.
I could not speak highly enough of this company. From initial talks about ordering tiles to delivery they have been fantastic. James was incredibly informative and the attention to customer service is the best I have experienced. The limestone tiles I ordered arrived within 2 days and were packed with care. I will 100% be using boutique stone again.
James was brilliant and very helpful! Would highly recommend using Boutique Stone
Great service! Very helpful and responsive. Would definitely recommend
Excellent customer service, very easy and good communication! Quick delivery, the driver was super kind and helpful, and the tiles are great quality and beautiful. I strongly recommend Boutique Stone.
Not porcelain as advertised on web page . Thank you James for your detail in dealing with this very efficiently would use Boutique stone again.
If I could give 10 stars, I would! Best in class service and best in class products! I’m one extremely happy customer. I’ve had a terrible time trying to contact suppliers in the UK, for a specific Terrazzo style tile, that I needed urgently. I’ve spent the last week calling and emailing companies relentlessly, but they weren’t answering ANY calls or ANY emails, I was getting so frustrated at the poor service from large businesses who apparently have been operating for 20 or 30 years! I gave up trying to source that particular tile and upon one final ‘Terrazzo tile’ search I came across Boutique Stone. I emailed at 8pm on Wednesday evening, with very little hope that anyone would respond, but to my surprise I received a warm and friendly response immediately! I then received a personalised video, of the tile that I enquired about, which was recorded and sent to me to showcase the tile in a ‘real-life’ setting. I found this really helpful, as you never really know if online pictures are true and accurate and I didn’t have time to order a sample. I was assured the tiles could be sent out the next day (Thursday) via express delivery and as promised, the tiles arrived first thing this morning (Friday). Not only was I blown away by the customer service, speed of delivery and overall care shown, I was so thrilled when I opened the package. The tiles are even better than I expected and far better than the original tile I was trying to source elsewhere, they’re beautiful, stylish, and super cool... it was meant to be! The tiles are being fitted tomorrow and I’m so excited to see the end result. I can’t thank you enough Boutique Stone for making my day! I’ve been telling everyone today about my experience with you and will continue to spread the word 🙏🏻
Very good service. Happy with product and very good delivery service. Thank you
Very quick and helpful- managed to collect some lovely limestone stone floor tiles a matter of minutes before the latest lockdown following a last minute 'phone call. Had the products selected, sorted and waiting for us on arrival, and helped load up the car.
Fantastic service. Was kept updated about my order and was contacted following delivery to ensure everything was fine. I wouldn’t hesitate recommending Boutique Stone.
I would highly recommend Boutique Stone, not only do they have a vast selection of gorgeous tiles but the customer service and follow through process is second to none. Incredibly speedy delivery and quality products.
We needed our tiles super quickly as our original supplier had let us down. Boutique Stone had what we needed in stock, in enough quantity to satisfy our large order. Best of all they organised next day delivery at no extra charge. We had to take a chance and order without seeing a sample as our whole building schedule depended on getting the ground floor tiled. When the tiles arrived, at 11 am the next day, they proved to be really well packaged and fantastic quality. They are very very good tiles for the the price. I would have no hesitation in using Boutique Stone again and would recommend them to my friends. Thanks again.
The tiles are great, the web site is easy to navigate and use, very good communications and also very quick delivery time. Will definitely be using Boutique Stone again for my jobs and recommending them to my clients!
The nicest customer service I had in week, beautiful product beautifully packed and with such a nice touch! James from BS added such a nice note to my order that it made my day!
