67 Front St N, L2V 1X3, Thorold, CA
The only thing better than a good book is a good book at half the price…or more. And that’s what we offer. All our books are brand new and discounted at least 50% off publishers’ list prices. Book Outlet is your haven, full of excess publishers’ inventory eagerly waiting to find their way into the hands of readers like you. So go on, get lost in the pages of a great book and revel in the thrill of a good deal that awaits you every day. WARNING: Bookworms have been known to lose track of time, neglect household chores, and cancel plans. Side effects may include an insatiable desire to read, an expanding TBR pile, and an occasional book hangover. Proceed with enthusiasm.
My grandchild has enjoyed your books tremendously and that means so much to me. The books peak her curiosity about life in a positive and uplifting way and also while helping her establish a foundation for reading it also helps her peak her curiosity to explore the world around her. Thank you for your work in delivering them to her. Much appreciated!
Awful and will probably never buy here again. The way the books are packaged is horrendous, no packaging to ensure books don't fly around in the box. Box they do use is so easily to tear apart. 3 books came bent, the box was heavily damaged that I didn't have to tear any part of the box to open it, as it was already opened. It takes forever and a day for customer service to contact you back for an inquiry.
I am so thrilled to have found Book Outlet, and will be shopping here a lot. My only complaint is that when my boxes arrive they’re always open. Three times now the US post office has delivered my box of books and it is wide open. I haven’t lost a book yet! But I feel like there must be something wrong with the method used to seal the boxes.
This was my first order from Book Outlet. I thought it was easy, simple, and inexpensive. I'm looking forward to using the books for my students' families to check out and take home. I'm famliliar with many of the books and have not seen many of these titles for several years. I look forward to reading some of them to my students as well. I will definitely come back and order more from Book Outlet soon.
Best place to purchase books at a discounted rate, they truly live up to their name!
The book price was fabulous (a fourth of others’ prices) & arrived in perfect condition in a week. The transit time did seem slow & I was unable to track it with the link provided. I ended up emailing, & then calling & the representative I spoke to was very polite & helpful. The book arrived later that morning.
Got the book but it took what seemed like forever ! 11 days from order date to delivery. I needed it for a book club - not sure if the savings of $4 was worth the wait.
More than half of the books I ordered and was charged for did not come. The message saying my order was on its way included all the books I had ordered.
Packaging is horrible. Boxes are weak. They often have holes or are partially ripped open. There is no packing material inside. Books bounce, jostle, and slide into each other, causing damage. My last package had to be taped closed by the post office, because it was so badly ripped. Two books inside sustained damage. I'm sick of taking photos of damage and asking for refunds. I'm no longer buying from Book Outlet. If they go back to the previous boxes and packaging I'll reconsider.
Books were packaged in too big of a box. Had some damage, but not enough to warrant the hassle of sending them back.
Book Outlet has good prices, but the shipping for my order took forever.
The only issue I have is the packaging. The books so far have mostly been okay when receiving them but the box has always been pretty badly damaged. Great prices, easy to navigate the website, nothing else to complain about!
Great books, great prices! I love shopping here.
Prices are great but the time it took to go from the day the order was placed to actually shipping the order takes FOREVER. We ordered a book on 12/10, thinking 2 weeks would be enough time to get it for Christmas. We got a notice that it had “shipped” on 12/12, but the book didn’t actually start moving through the system or leave Canada until 12/23 and it wasn’t delivered until 12/30. The book itself is great, but it’s pretty frustrating to have a package take 3 weeks to get anywhere with how fast other companies are able to get things done these days.
Great deals. I was looking to purchase a book for each of my book group friends and their website came up with an awesome price per book. Ordering was easy and shipping was quick. Thanks! I'll be returning!
Zero problems. Happy with purchase.
Wide selection of titles that plays to my eclectic tastes in reading. My issue is with the shipping of the books. I recived an order yesterday. One of the two boxes of the order was open and damaged. I am surprised that one or more of thee books did not fall out. My previous from earlier November never arrived. The tracker tool indicated that the box of books was delivered to my local post office but it never made it to my house. The tracker stated that the package was damaged. The books either need to be better packaged or the postal service needs to treat them more kindly. I don't think you will have much luck getting the postal service to change.
We found the book our niece has been asking for! Ordering was easy and it arrived in a secure package in just a few days!
A great variety of books that interested me on the site, great sale prices.
Gosh I'm a TREMENDOUS reader & love almost all book shops, so these guys really had to disappoint me to make me not want to ever do business with them again. My first order ever was literally just thrown in a box much too big for both items, without any protection whatsoever, and one was a big box craft kit while the other was a smaller paperback book – they jostled around in that box from Canada to Philly, USA so the paperback's cover is hanging by an inch of binding, and it's mangled. The craft box was also damaged. These were both gifts for Christmas. They literally didn't care enough to even package with any semblance of care. And I paid for shipping! So it should cover the basics like bubble wrap and accurately sized boxes. I have been an eBay seller before so I know that this is not okay behavior for a seller if they care about their customers. And how broke people are, companies should be grateful for the sales. This was anything but. Then I get a automated reply email to my email showing the damage and it says to go to the website to view my ticket, but there's no ticket there. So even more lack of concern for the customer and their time. I'm just disgusted at this order – if I were able to show you the picture of the box and the items, you would all agree this was not acceptable. I never had an experience like this with any book store online, and I buy from them all. So it's telling. Then the lack of accurate or timely customer service when it's the holidays and they know that most orders are gifts. Now I have to use the money I shouldn't use to get these gifts elsewhere and just hope this store eventually responds and gives me my money back. Because that's what they should do if they want to make this right. That's the only thing with this level of... Honestly, disrespect. Opening that box was a slap in the face. Throwing items in a huge box without any thing to keep them safe and then shipping them cross country – there is no reason for this!!
