Company Details

This is the best thing I've bought. For my daughter's summer break, I hope I will get the books on time and in good shape. It was good, but I also hope that this site can add more books for parents at low prices. Only one thing I'm not sure about is whether or not there are free returns or not. It would be nice if I didn't have to return anything because I like the names. Describe books more so parents can figure out how many pages there are and how they look on the front and back of books at least.

Great service!!!

I just received an order from BookOutlet.com (Canadian side) and one of the books came quite damaged. This wasn't surprising as there was lots of room in the box and nothing to prevent the books from knocking into each other. Two corners of the book were bent and the first page was crumpled badly. I contacted them and provided pictures and they are shipping me a replacement free of charge. I’m still going to remove a star due to the lack of padding but otherwise am very pleased and would order again.

It was an awesome experience! Really liked the customer service team who really helped me out! Big cheers!

I received the wrong order-a completely different set of books-and have not have my return claim addressed. My ticket is listed as a low priority :( Poor customer experience!

Ive been a customer for years. Recently the site went down and they did updates. When it came back up suddenly my orders were being cancelled. Very rude response from customer service, in short, "we aren't shipping to your state anymore." Website states they ship worldwide and I live In the USA! No one will answer via email or phone except the one rude ticket response.

I BOUGHT ITEMS FROM THEM IN BULK DUE TO CHEAP PRICE,BUT SOME OF THE MERCHANDISE WAS RIPPED & OBVIOUSLY DAMAGED. THEY ASK YOU FOR PICS OF IT ONLY TO DENY THAT THEY REFUND OR REPLACE ITEMS. THIS IS A GHETTO AS IT GETS. DEFINITELY DO NOT ORDER ANYTHING IN BULK FROM THEM. YOU'LL BE STUCK W/ IT. THEYRE GOAL IS OBVIOUSLY TO GET THESE ITEMS OFF THEIR HANDS BY ANY MEANS NECESSARY THEY DONT CARE ABOUT THERE CUSTOMER BASE AT ALL. I WILL NEVER BUY FROM THEM AGAIN & AS A NATL COMMTY ORGANIZER WILL TELL EVERYONE ELSE NOT TO DO BUSINESS W/ THEM!!

Didn't find every book I was looking for but did find a few at wonderful prices, shipping was super fast.

Great prices on books. Also I love the ideas for new books I get from browsing the website.

Had every book I was looking for. Ordered one wrong book by mistake but the ticket was easy to fill out and the response was quick.

I was very happy to find this site! Nice selection, great prices, and my order came quickly!

I absolutely loved my shopping experience with book outlet! All of the books I received were in excellent condition and I will definitely purchase again from them in the future.

My order was processed and shipped within 2 days of ordering, and received the package not too long after. One of the fastest turn around times I've experienced! All of the books were in perfect condition. I will say, this is a dangerous site to be on... So many good books for cheap means I place lots of orders!! But I'm okay with that.

Very poor quality books received. This was my last time with Book Outlet.

Great selection, great prices... my order was exactly right and right on time.

I mean… the books are GREAT. And I know y’all can only do so much, but it did take FOREVER for my books to even ship, let alone get to me.

Bookoutlet always has a great selection of quality books and great sales, orders are shipped promptly. Wonderful resource for book lovers of all genres.

Thank you for your quality, friendly, prompt, excellent, worry free shopping experience. My home library thanks you.

Great selection at amazing prices, fast shipping.

My books arrived quickly, and they were inexpensive and they were in good condition