Unit 2, 2M Trade Park, Beddow Way,, ME20 7BT, Aylesford, GB
Fast delivery. Good price. Recommend!
What I would expect
No communication since order confirmation (and not delivered (as far as I know) so how can I rate this?
Item advertised not in stock. 4-6 week wait for item. Not in a rush for it but don't advertise something that's on back order.
Goods were as described and as expected, delivered on time, I would use this firm again
Brilliant quality
Very good service.
Very good service and delivery.
Easy to order & mirror arrived quickly. Well packaged & good quality.
Lowest priced products ordered and delivered promptly couldn't be happier with the quality of service from this company would highly recommend
Delivered as mentioned and product as described. Would happily use again.
Super fast delivery from order to receiving, however the delivery charge was very pricey I felt.
Poor customer service. Pretend to assist with problem. Had to go direct to manufacture ( Roco) to resolve issue. New parts supplied direct and now working perfectly.
Excellent speedy service
Straightforward service, told quickly what wasn’t in stock, what was, was delivered quickly.
Product was exactly as described at a very competitive price. Delivery arrived in good time and good to see a lot of care and attention had been in how the parcel was wrapped.
Great communication throughout the process (ordering - delivery) Exceptional value for money delivery costs little steep but very very happy.
excellent service, prompt delivery and very helpful advice on the phone. Also the best price I found. Would definitely recommend
I wanted to replace 10 yr old Roca Nexus toilet seat. Bathroom Planet id from photos of the toilet bowl matched what I thought they were. I also checked the appropraite seat match with manufaturer Roca Patience needed for it took a few days for B-Planet website payment page to become accessible to me. The seat suits the shape of the toilet pan - but the fittings were different - not Bathroom Planet fault. Anyway, I had not been aware that the old fitting nut could be allowed to drop into the inaccesible back-too-wall toilet - and the new toggle bolts placed from the top with needing underneath access. Then all was good and satisfactory
Excellent prompt service
