Company Details

Rang and the call was answered straight away. Had a guy available in my area & on a Saturday which really helped as "some people" are not lucky enough to be home mid week. Bonus. Anthony called ahead: arrived wiped his feet b4 entering the house. He was polite, knowledgeable and resolved the problem fairly quickly. Would recommend 👌 great service received. Another happy customer :-)

…… But I won’t hold it against him. Dude was excellent. Affable, approachable and friendly. Worked fast. Was quick to get there and even gave a bit of life advise. Great bloke.

Very fast and efficient- not out to rip you off. Will use again.

Daryl was really helpful from a distance because the technician in my area was not available. However, what I really needed was a site visit - maybe another time ?

Quick and efficient thanks Corrie and Ben

I had arranged for an engineer to do a site survey today between 0800-0900. At 0845 I called Aerial Force (taken over by Home Vision) who said 'Ricky is on his way'. At 0950 I called again to find out when he would arrive, only to find out he was not on his way, because he was sick, and that no other engineer could come out today. I should not have had to wait around for nearly 2 hrs to find this out. People fall sick - I get it, but any decent company, if they cared about customer service, would have called me to explain and apologise!

Nick was amazing from start to finish, he took his boots off before even entering my home which straight away made me feel he would be respectful of my home. If 8 owned this company I would have nick as a trainer, simply because I cannot fault him. He listened patiently to what I wanted and did everything to make sure I was happy. He explained everything so well and when he drilled the holes he caught the dust. Every tiny detail to make this experience as simple and cost effective was adhered to perfectly. Just moved to the area but will be using this company again without a doubt and will be sure to tell anyone that needs this service to use these guys. Well done aerial force, really happy customer. Also called them at 1 and he was with us a few short hours later so they are also fast.

Starlink Installation. Bernie our engineer was great. System I purchased was set up within 24 hours of ordering the install. Customer services efficient and responsive. Bernie talked me through alternative siting locations I had in mind. We tested them and then he got the equipment he needed locally and got on with it. No fuss and a good sense of humour. Charging transparent, good value, and upfront. Would definitely recommend.

My husband had sadly passed away and I needed help with my Sony tv. I rang your company and they told me he had used you before and Kevin was the engineer. I remembered he was really pleased with his work. I asked for him to come on this appointment which he did first call of the day. He was extremely helpful and he got the tv working. A very nice guy.. I would recommend Arielforce to my friends and I would definitely us your company again Kind regards Christine Jordan

Fantastic service and Harry our engineer went above and beyond. Our new starlink system works like a dream . Would highly recommend

Absolute joke of a company. Booked in twice. First time they cancelled. Second time I had to contact them to find out where the engineer was. He has phoned in sick. No one notified me. Definitely would NOT RECOMMEND this company

No complaints. Great service and job done really quick.

Made a call to aerial force to get my sky cable moved to a different wall and the tv mounted to the wall. Booked in for the next day between 1 and 5pm Only disappointment was the cancellation but told we were first appointment on the following day. Very impressed with the engineer, he listened to what we wanted, we agreed on a price and he carried out the job with the utmost care and respect for our property. First class job. Couldn't be happier.

From initial visit to installation was seamless and professional

Wanted the tv put on the wall. The two guys that came to do the job were friendly, efficient and professional. They were a father and son team. Cables were hidden away in trunking. Overall really pleased with wirk carried out.

Was told that mounting tv in wall would be £110 plus vat. Charged £342. Yes had to travel 5 miles return to buy £27.99 mount which I was told would be supplied Measured and drilled 4 holes. Fixed mount and I had to help him lift tv in place. Would anyone think that was reasonable pricing? Complained but said in line with their costs!

Your staff was efficient finding out what was needed and dealt with it quickly and tidy i was very happy with his service

I was very pleased with Aerialforce thought They were very good would recommend them To anyone

On-going problem rapidly sorted by the engineer. Carried out intensive checks without being asked. Very experienced. Wonderful to have him attend.

Dean was really good explained what needed he was very friendly and polite and talked me through it all would certainly recommend this company and would have them back again they are very reliable and come out to you quickly