Company Details

I would give this company 'zero' stars if possible. I didn't receive my order when it was supposedly delivered. I emailed the company about my issue and have never received a reply back. I highly recommend not getting involved with this company.

Ordered a bracelet on 6/5 which should ship 7-10 business days. 11 business days later and they say it hasn't even been delivered to their store yet. Says it will ship out this week but didn't sound confident. Stuff happens but they should be the one contacting me about the mess up, not the other way around.

Easy to order.

Send a watch in for repair after a local jewelry store broke it changing a battery. The repair cost was reasonable, the repair time was fast and the return shipment was well packed. You can't go wrong.

I must have misunderstood "authentic" Seiko replacement strap" and "genuine" Seiko watch bands in the advertisement. I thought I was ordering an identical original watch band replacement. The watch band I received was the same style but the number of eyelet holes was different than the original watch band. The original watch band had 10 eyelet holes. The band I received only had 7 eyelet holes. I have a small wrist and had to punch a hole in the new watch band so I could wear it.

Product was great! Shipping was fast, and everything was exactly as described.

The watch band was available, when other suppliers said it was not, and came in the manufacturer package. On time and good price.

Excellent service and all done in a timely manner.

I had repairs made to a couple of my watches previously and was completely satisfied. So when I needed a couple of leather watch bands I ordered them from TWR. Same results! Completely satisfied, fast shipping, high quality and reasonably priced. Thank you TWR! Chuck Davis San Diego

I was pleasantly surprised as to how quickly the replacement band for my watch was received. It was in perfect condition as well. I will definitely save the invoice and contact Totalwatchrepair.com for any further watch repair needs.

Good product at a decent price. Shipping was good as well.

Very fast shipping, nice packaging, updates on my order. Overall very nice service!

I needed a replacement watch band replacement for a 10 year old Eco-Drive Citizens watch. As it turns out finding the band was difficult to locate. I finally located the correct band from TOTAL WATCH REPAIR. Although they were out of stock they put me on a notification list and was notified the band was back in stock and I received it a few weeks later. I must have searched through a dozen different sites until I located the band I needed. My sincere thanks for your excellent service.

The band arrived quickly and it was the right width and I was able to put on the watch myself.

Has not arrived on time. I cannot give a rating for something that has not been delivered

I'd inquired about a watch band about a year and a half ago totally forgot about it and they reached out to me to let me know it was back in stock and I was able to purchase it

I needed to add links to an older Eco-drive Citizen watch with a metal band. Alan responded quickly to my inquiry and correctly identified the dark gold links for my band. Shipping was quick and my overall customer experience was great. Alan and the TWR crew have earned a repeat customer!

Product exactly what was needed. Overall service excellent!

Genuine Citizen OEM replacement watch band.

Rask levering. Flott produkt.