9-15 Ribbleton Lane, PR1 5EZ, Preston, GB
We offer natural stone and bricks which are ethically sourced, of the highest quality, at unbeatable prices. With free delivery to anywhere in the UK mainland, a dedicated customer service team and constant deliveries coming in every week, you’ll receive a professional service and complete satisfaction. With a vast amount of experience and knowledge in quality natural stone products, we’ll provide you with excellent, impartial advice and promise you that our service will not be beaten.
Delivered over £1000 worth of Black Limestone patio packs, slight delay but no issues. These slabs however should be avoided like the plague. Looked good wet when first laid and rather drab when dry. However with-in a couple of months they are discolouring. They cannot be kept clean, they seem to suck footprints and attract dirt which then has to be throughly scrubbed to remove. I've only had cheap concrete slabs before and they only needed maybe a jet wash in the spring, an occassional hose down and just sweeping. These slabs need constant care and never look clean.
Excellent service, I have ordered a pallet of outdoor porcelain tiles which I received. Each tile was separately wrapped and there wasn't a single tile chipped or damaged. Best price on the Internet. Very pleased with their service.
Appalling. Sent two pallets of broken bricks, have contacted customer service again and again to resolve but no reply. They are cheap for a reason - avoid at all costs.
Terrible company. Ordered the tiles on Friday last week to arrive Wednesday (selected date). on Wednesday… simply nothing turned up. Upon phoning up, the customer service told me they will not come Wednesday and it would be following week Monday. I told them this is unacceptable as I am out the country for work that week and the job has to start this weekend! They put it on special delivery to come today (Friday) which was fine. Early enough for me to take care of, for the work to start Saturday morning. After taking the day off of work, and staying in all day, waiting for the promised delivery… nothing happened until about 3PM. I started having a bad feeling about this. I therefore phoned up the customer service AGAIN only to be told that something must have gone wrong and it will now come next week Monday instead. So basically, an entire weekend of work to be done waste + I will not be there to receive the order on Monday. I now have to come from my overnight flight back home from London Heathrow to deal with this tile delivery! It’s an absolute joke and waste of my time now. All I get told is “sorry, there is nothing we can do” This is literally all I got told on the phone!! No compensation No Solution No nothing. How can you treat your customers like this ?!?
Started off good delivered bang on time had two full packs delivered with damaged slabs x6 photographed them spoke to guy called Tom who said he would pass on to Jamie in the refund department because the customer is unable to contact that department. This went on for over a week never heard from them again unfortunately it’s getting a British disease just wished I lived a closer to them. Airborne.
Absolute joke of a company! Their service in every way from start to finish was something like that of a company who doesn’t give a monkeys with ref to customer retention!! I’d advise no one to give their money or business to this firm. Delivery dates never kept to, promises never kept to, lies lies lies….30 odd phone calls made to them over a three day period and 4 answered…the rest just ignored or the phone picked up and then put down. Their false promises and lies cost me over £700 with no recompense! Save yourself time, effort, stress and heartache and look elsewhere…added to that the paving is complete rubbish when it does arrive!!!
Was told the good would be delivered on Monday 15th April after placing an order for the goods on Friday 12th April. I Needed the paving here by Monday and the staff member said they would be if express delivery was added to the order. I also went through the inconvenience of bank transferring the payment so that the card fee would be avoided. Rang to complain but was like flogging a dead horse in terms of getting a resolution.
Everything as described no broken or flawed slabs.Delivery on time driver helpful. No complaints whatsoever. Really recommended
Received 2 pallets 4 sqm each with 10 Limestone paving slabs 7 of 20 broken - 35%. Other 2 pallets of 17sqm each had only 1 slab broken. Compensation of £34 as just over their 7.5% allowance in total. 20 paving stones £510 35% broken. Now have to cut down size of new patio or try to find similar slabs elsewhere.
They seem cheap but beware if anything goes wrong their customer service is rubbish!!!! We had a pallet load of Indian sandstone delivered and some tiles were broken, after four emails and five phone calls with no response over the course of two weeks someone eventually replied by email saying we were not entitled to a replacement as stated in the small print.
This company is a shambles. I ordered 2 pallets of patio slabs and only 1 pallet delivered (a day later than agreed!), in which slabs were missing. The second pallet was not delivered until a week later. Customer service is shocking, never getting back to me when I contact them and after the millionth try, I have been told that the slabs missing from the first pallet will not be delivered due to having a 7.5% breakages T&C where they will not replace anything less than this. These were not breakages, they were never delivered and the pallet was sealed when it arrived on my driveway. If slabs are broken they can sometimes be used in part but I was never delivered the full order that I paid for. I would never recommend them and would not order from them again.
Order a pack off there porcelain slabs fast delivery but the quality was shocking i been buying slabs for 25years as a landscaper and in all this time iv nether came across such shocking quality every slab had chips and the finish on top is so fine it chip so so easy a power washer take the top off leaving chips. this company get a big fat 0-10 and when contacting them they said there nothing they can do as I did not open ever sing slab and check them on delivery shocking service would nether buy from this company again (I wish you could add photos on this site to show how BAD these slab are) 👎😡 buy elsewhere and save yourself a massive headache 🤕 Order number #46037 The top layer of the porcelain patio slab is 1mm think not surprising it chips so easy being only 1mm think this company is a Total joke selling such poor quality slab (SO BUYER BEWARE DONT BE SCAMMED LIKE I HAVE BEEN)
Friendly and knowledgeable on the phone. Once decided on the products which were the Black Limestone Setts in 2 sizes for a driveway, the order was easy and delivered quickly. They were very good quality and excellent value for money. I’m a landscaper and it was the first time using Ammaari Stones- will be ordering again for sure. Jon
Says its free delivery to Mainland UK but then list all the postcodes within Mainland UK that they charge to deliver to.
Good Company good prices ordered over 1k of paving slabs from start to finish had no problems would buy from this company again. many thanks
Delivery arrived on time with no damage to any tiles, look good in garden.
Have ordered many times from ammaari stones now. As a Landscaper its important to find the right suppliers. their paving has always been good quality and well priced, Customer service has always been on point whether this was regarding a quote or any follow ups I have .
Good quality product supplied quickly and at a great price. Would recommend and will use again.
Great customer service Smooth delivery. Paving is beautiful.
The product I wanted, at a good price inclusive of delivery, and in stock! Delivered on schedule, with not a single breakage. What's not to like a lot? Happy to recommend and happy to place another order if needed.