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10 stars as always. They know exactly how I wanted it and always succeed. Johnsey sketched my picture just as I wanted. Will always continue doing business
The artists were very skillful, artistic and patient with my changes. The crystal is so beautiful it took my breath away!
I had a constructive exchange with the company through the chat feature before sending in the “artwork” based on Egyptian hieroglyphs. Very well finished, a nice Valentine gift in code.
This company was great to work with. There was a slight discrepancy on my first order that I received and they were super accommodating to fix it and send me another one to make sure it was perfect! Super appreciated the great customer service
Wanted to change the text on my crystal and Johnsey handled it beautifully for me
3D Crystal created an amazing image for two separate gifts that left the recipient speechless. Will definitely be working with them again. AND, their customer service team, especially Kat who I worked with, helped me with getting a sample pic of the final product sent to me for review very quickly.
Had another good cry about my chocolate Lab "Special Girl" when I recieved this today. I've never had one of these done before, but I was looking for a unique gift for my son to memorialize our recent Special Girl's passing. This was the last picture of her alive and it came out beautifully.
They did an amazing job.my Crystal was done to a high standard and couldn't have been more pleased with it. I will be using them for lots more in the future.
I was really hoping this product would have worked for me but I am not seeing any difference. Not to mention, the bottle's lid has issues with sealing properly or it's a struggle to open because the seal doesn't stay put. I don't believe it's worth the money.
My pet passed away and after 2 days I decided to order their crystal as a memorial, I got it in less than a week and it is amazing! The quality is shocking, it is achingly beautiful. I could not be happier with the end result. I would definitely order again and recommend to anyone. As a side note, I had a question after placing the order and was able to online chat on a Saturday and have my questions answered promptly.
I ordered 3 different crystals, different shapes, all of them are looking fabulous, I’m so happy with the quality and results. My collaboration with customers service was so so good, they are so respectful and helpful. I will order again with another occasion and I totally recommend this company to everyone
Absolutely fabulous customer service via email with Mellissa. I wanted to order a 3D crystal candle, but needed to merge 2 separate photos onto the one candle, and Mellissa answered every query I had, in a fabulously friendly and timely manner, and I am now eagerly awaiting the arrival of my candle. Please give Mellissa a pay rise as she is an exceptional asset to your company and was truly delightful to deal with!😀
Every Christmas, my husband saves the gift he's most excited about, for last. This Christmas, it was a 3d crystal picture of my late mother and I, with the light up base. There were definitely tears! It's the most thoughtful and beautiful gift he's ever given me. I have to add that I had a couple of questions and the customer service was first class! Highly recommend!
Mellissa is amazing! Thank you so much for all your help with me placing my order. Mellissa made the whole process easy and answered all my questions. Truly need more people in the world like her, that makes online ordering a breeze. Absolute pleasure to deal with and cannot wait to receive my order for partners birthday. If I could give more stars, I certainly would.
These guys were personal and helpful and always responded quickly to my emails which, when there is a deadline helps very much. I received my crystal just about a week before Christmas but the best part was when my gift was opened because I don't think I have ever seen a reaction like that. She loved it so much there were tears! I had a photo of her dog put into the crystal and it turned out beautifully. I want to say it's a beautiful and unique gift and I felt like I was dealing with family throughout the process. Thanks team
Mellissa has been amazing! I was having issues processing payment and received an email from her right away. She assisted me from the beginning straight until the end. The shipping was much quicker than I expected and the crystal is beautiful! I will definitely be using 3D Crystal for any future projects.
I am so pleased and grateful for the beautiful crystal made by 3D Crystal. Mellissa was a great help and was very responsive. The precision and workmanship of the artist is incredible. A gift that will be treasured for years to come. Thank you.
Professional work and great services, I ordered two crystals for my children for Christmas gift just a few days before Christmas and I received them on time.
This was truly a great experience working with 3D Crystal. I purchased a heart shaped crystal for a christmas gift and it is absolutely beautiful. The detail is impectable from the image I provided. Kat was patient with me for the order and ensured followup for the proof and extra print on the crystal. I was also provided assistance in selecting the perfect photo to create. I can also say shipping was outstanding. It arrived quicker than I expected. I will be using 3D Crystal for future fine crystal gifts. Thank you 3D Crystal you are AWESOME!!!
the experience was outstanding. The very talented artist was accommodating and brought my vision to life. She was able to put an extra feature into the picture/sculpture. The recipient was delighted when he saw it.
