Company Details

DO NOT BUY FROM THEM!!!! SCAM! They do not stand by their money back guarantee. I have kept all correspondence in writing and now I am taking legal action as well as a CC dispute. They owe me approx. 150.00. They are absolutely ridiculous. They asked me to take pictures, which I did (everything was sealed) and then they said bc the box was open they could not take it back. They are the ones that wanted pictures. I'm actually excited that hopefully the company will be shut down. In addition to their response 7/23. The items were unused and unopened. Meaning still in original packaging and they know this as evidenced by the pictures that were sent to them. They will do anything to get out of their agreement. Like I said they are a fraudulent and unlawful company.

I ordered spy camera and received package without any instructions, what looks like a camera but it’s confusing how to use it and I was not able to use it. Contacted customer service, they did not try to help me with how to use it. When I requested the refund was told no refunds allowed on open packages. This is a scam company, would not recommend.

Do Not Buy From This Company. I bought a fly catching device for $40 on Wrapango. The website was very persuasive with their marketing and VISIBLE reviews. I followed the instructions and placed their product in a high-traffic area of our fly problems. After 2 days of catching nothing, I reached out to the company about processing a return, and they recommended that I try using honey for bait with hot water in the under container. This also failed. I don't expect anything to work perfectly these days, but for a $40 fly trap to not catch anything in a week seemed a bit much. After contacting the company again, they said they do not accept returns on used products. I would caution ANYONE looking to buy from this company that what I purchased seemed very cheaply made and dis not function as advertised. Between their misleading marketing and inability to return a product that doesn't do what they say it does, I would invest my money elsewhere. I am a business owner and have worked in customer service for 20 years, and I RARELY leave bad reviews as a professional courtesy, but this company is ripping people off, and I hope this review helps some honest people out there save their money.

They don't even rate 1 star! Purchased merchandise box was crused, packed poorly. Liquid from bottles leaked everywhere.Refuses to take product back and told me to mail the product which may or may not be a chemical directly to china. I would have to pay the return postage. Total scam. They photoshop the actual picture of the product to advertise false info. Google company many, many complaints!!!!

All of your products are very reasonably priced, and I have especially enjoyed, so far, the Deep Cleansing Foot Pads and Tea Tox tea bags. I add manuka honey and a few squeezes of fresh lemon. Delicious!!

I bought 4 animal pest repeller. Zero effect. Birds and squirrels everywhere

VIP service!! I needed to make an exchange due to an error that I made with my purchase and they were more than gracious to exchange it for me. Fast and friendly correspondence. I'll be using them again!!

i want to unsubscribe

Bought the hydo mousse liquid lawn says three day shipping from the United States. Ordered on 5/11/23 and today is 6/12/23 and still haven’t got. Tracking still doesn’t give a date and shows int in California. Would not order from again.

I put my foot pads on each of my feet before going to bed every night...I wake up take the foot pads off...I see the black toxins from the Pads I know it's working.. because every morning I feel sooo energetic..these Deep Cleansing Foot Pads give me The Big Energetic Boost I need to Start My Day

Edited: Bravo Wrapango. Thank you for taking care of this. The history is below but the company saw my complaint and corrected it. I am not sure why it was not done the first time but it is done now. I can get rid of that hose. The responded right away to my first review. Thank you Trust Pilot. My story: i bought their garden hose and it does not screw onto anything. The ends do not have a piece that fits on a faucet. I emailed and called and they said they would refund my purchase and they felt badly. I called in April 2023; it is June 2023. Updated 6/6/23 from their email, this review is under “user name” order first name and number below: Wrapango ORDER #75618966 Thank you for your purchase! Hi Paulette, we're getting your order ready to be shipped. We will notify you when it has been sent.

They advertise 3-4 day shipping. However, it takes them at least 3-4 days to leave their warehouse. If lucky the products will arrive in 11-15 days. Their site reviews are only what the admin approves, so negative reviews are not displayed. One thing they are fast at is flooding your email with more offers.

Great Clippers!! Works great for our fur baby!! :)

This seat was perfect. I've already tried it out and it worked oerfect to keep my 7 year old special needs son in place. Customer service was amazing. Quick to respond, very helpful, the tracking was always accurate. I received better info and help than i have from any big box store order or any other online ordering company. Thank you guys so much!

We are very happy with our purchase of the outdoor pest control lights. In previous years deer have devoured our hosta and many other plants. These solar powered, ultrasonic lights are doing their job. Our hosta is flourishing.

When I first received the camera it sat on the counter for days. It didn't seem like much. When I had issues hooking up to the wifi I was disappointed, so I forgot about it. When I needed it I was able to get it to work with little trouble. Our home router automatically picks up the necessary frequency (2.4) on its own, I was shocked at the clarity of the picture! Crystal clear would be an understatement. Unfortunately I wanted to use it in the garage to keep an eye on what was coming through the doggie door but it was just too dark. I wish it had sound but for the size, for the price? BEST small camera out there! How do I know? This is my 5th and final try at finding a decent 1.Yayy

This was my first Wrapango purchase and I was very pleasantly surprised :) Good prices, great quality, and fast shipping... not sure what more you could ask for!

Company follow up is great! The solar powered motion activated animal repellent have bee successful in reducing the squirrels and birds digging in our mulch but more importantly has eliminated our resident coyote who showed up every night. We ordered 3 of these and placed as directed. We are very happy with the result and the company has been very thorough with their follow through on making sure we were happy with the purchase.

My experience was great, my order was accurate, I received it sooner than expected and my communication with Michaela (who followed up with my order) was very friendly and professional. Thanks Wrapango, great experience and service from start to finish.

I bought hidden cameras. However, the hidden cameras require them to be plugged in at all times. How can you hid a camera with a long cord attached. I requested a return and full refund 4 times so far and I’m met with we send you 1/2 and you can have 1/2 in store credit. DO NOT BUY FROM THEM IF YOU WANT TO HAVE A FAIR RETURN. Major ripoffs!!!