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Locked out of my account, told I needed to change password, won't let onto the site to do it without my old password which I don't have.

So I decided to add to my price guide subscription and after a few months decided that I didn’t have time to realize the full potential of the add on. I decided that I would cancel the add on for now. True enough, I tried to make online contact without success so the other option was to place a phone call. I left my contact information including a description of my issue and was then assured of a call back. True to their word a lovely young lady resolved my problem. One of the best customer service experiences that I have had. Thank you for your professionalism!

I have been emailing multiple times with no response. I cancelled my subscription minutes after making it and I as charged when I signed up for the free trial only. No one has responded, I’m entitled to a refund I never want to visit that website again.

I did the trial and realized I can’t buy on there. They keep trying to take money out of my cash app and I make sure it’s emptied but I’d like to use my card again one of these days. I have went on the site and canceled the way they wanted me too. I also sent email but to no avail. If this is a legit business and they’re making money why do they need to keep taking money from people who want to cancel? This is so wrong! Update 8-28-21 I they are still trying to take money out they just tried for three days in a row and I’ve emptied the account.

So apparently the only way to cancel your subscription officially is to write a bad review on here and the customer service will reply to you apologize and then cancel!??? Well, I thought I cancelled my “free” subscription 10 months ago. Apparently not. And if you go to the terms of agreement that lists how to cancel- read and follow the directions, you still can’t cancel because the option is no longer in the drop list that was described. Still trying to figure this dumb thing out. Also hate that this is likely predatory for more elderly collectors who may be less tech savvy. Like why not just have integrity and make the damn site more accessible and intuitive? Scammers much?!

So, I am a 14 year old and wants to complete my Marvel Universe collection since all the other websites seem sketchy, I went to Worthpoint. Their are two collections of the 3.75 inch Marvel Universe action figures. But it said the sold date is 2017. I'm writing this review because I'm wondering is it still available or is this a scam. I really want to complete this collection. This review is for Worthpoint.com. Please advise, Thank you.

I was locked out of my account for trying too many times. I called and they were very helpful and got my password reset. I had just signed up a week ago and hadn’t been able to sign in. They refunded my money and resigned me up. I only use my account occasionally and cancel it between times when I need it. I can normally find what I’m looking for on Worthpoint.

I signed up today believing that I could get a price and purchase a vintage game from the eighties Videosmarts Teach Teddy unfortunately they were sold several years ago. This is misleading and deceitful. I am not able to find a phone number to call anyone to contest and cancel the subscription. I believe this is unethical.

Shady and horrible customer service. Very quick to charge you and unethical. Scam. Don’t trust.

I'm giving 1 star because I cant give 0. They dont really give a free trial and they will not give a hoot about refunds for the ongoing charges they place on your bank account. Its expensive and silently milks you for their fees. My suggestion, dont use this service. Rather, use ebay and opt to get completed sales to know what others have paid. If not that, then something else. RIP OFF.

Do not sign up for free trial! No way of cancelling and no response from customer services after sending 2 emails requesting free trial cancellation! It's CORPORATE SCAMMING!!!

My husband passed away several years ago and left me with many collections. The first I had to categorize and price were miniature cars. I was able to do a complete inventory and with the help of looking up values on Worthpoint I was able to put together a sellable listing. Next was the model train collection. Worthpoint helped me with what to expect in pricing. If you are willing to spend the time, the searches and price guides are very helpful. I sold both collections for a fair price and the inventories gave me the negotiating power. Sharon Chandler

Really really bad experience. For three months I have been trying to reach them via the mail(s) registered in order to first clarify how it was possible for me to have two accounts (yes with two different emails, but also being paid to the same creditcard which should raise some kind of alarm) - I asked them to cancel the one, but I got absolutely no response, and instead was charged for three times for both subscriptions, meaning 60$ x 3 for absolutely nothing. I have now finally managed to cancel them both by myself, but really a big SHAM, and can only recommend you all use the much better, and free, sites for evaluating your stuff

Hello, do you answer emails ?i have a question about the subscription. I wrote and i don’t have an answere. ( i don’t live in the USA. Thanks

I had an issue with my account and when I called I got excellent and fast help with my problem. I use Worthpoint very often and find it very helpful in my buy and sell research.

They say free 7 day trial. After signing up you find out it is 7 days but only 7 lookups. The lookups were from 2014, 2011 etc. of no use to me. I tried to cancel online. Their directions to cancel online did not work so I opted to contact them via email and told them I wanted to cancel my trial. That didn't work so I finally called them. I am being refunded 1 month but since I expected that first charge to be reversed and I finally had to call to cancel I am out 1 month's fee of not even using my free 7. I think it is a scam hoping you are too busy to keep checking email etc. I should have called immediately, so I'm the sucker.

I have been with Worthpoint for 3+ years. I give them the highest recommendation possible for this area of reference. Every time I have had an issue or question their service has been quick and correct. The ladies on the telephone are nice, polite and knowledgeable. If you need info. about antiques or collectibles, THIS SITE IS A MUST AND WORTH EVERY PENNT.

I signed up for Worthpoint.com for a free trial offer. Unfortunately, I did not receive any notification when the paid subscription began. I have subscribed to several sites that offered a free trial offer but they all sent an e-mail notification when the paid subscription was to begin. Worthpoint began charging my credit card as soon as the trial period was over without providing any notification.

I love Worthpoint! We are trying to simplify our lives by getting rid of clutter—things we don’t need, want, or use. We are selling some of our stuff and it is so helpful to find out a reasonable price would be. Thank you for this great service!

I enjoyed your website and found it useful but am concerned that it is trying to charge me for a subscription after I believe I was careful not to use the free trial more than the allotted seven times, and cancelled shortly afterwards. No money has been lost yet, but it has attempted the transaction several times. It may be that I was careless in my attempt to use the free trial, but I am hoping this can be resolved, in which case I have no complaints and enjoyed the site.