Governor Macquarie Tower, Level 18, 1 Farrer Place, 2000, Sydney, AU
Quick, easy and good coverage
This is the 2nd time using World Nomads for my travel. It is easy to use, and offers a complete package for a reasonable cost. I sent an email with an inquiry, and was impressed that within minutes, I received a response. I have not needed to use the insurance thus far, however, I am confident that if I should ever need to use it, that I would have a hassle-free time with getting the service(s) required.
Representative did not know the answers to my questions about policy exclusions/inclusions, was speculating based on the same thing I was reading. No additional insight. Unhelpful customer service
It's very easy to purchase trip protection, but impossible to file a claim when you need them. Apparently, you can't file a claim from the company website but need a special link to travelclaimsonline.com and a special claim number that is not included with your policy number at time of payment. Then you need to file by mail despite it being 2025 and having most everything done online (including taxes). Seems like the group doesn't want you to be able to access assistance.
Satisfied. Purchasing the insurance was effortless.
We took out a policy to cover myself and our kids as we had received no confirmation if the insurance provided by my partner's employer covered us and we needed it to get them into school abroad. The next morning the employer confirmed that we were covered and therefore didn't need a separate policy. As we were already abroad there was no calling off period but we spoke to Nicole in customer services on the phone and she was amazing in allowing us to put forward our circumstances for consideration to the underwriters, who agreed that a refund was possible in this case. Really grateful for the care and attention, and to have those funds now available for our time abroad!
Ease of website usage
Quick sign up affordable coverage just in case
Excelente servicio y muy fácil la aplicación
Wasn't sure about my situation. Still unclear if I'm covered. Submitted a question and it was never responded too. I am an expat living in Vietnam but going to Japan for 5 days. Didn't know if I was eligible for cover.
The walk-through of the plans was very comprehensive and easy to understand, and it was very easy to select a plan and complete the purchasing process!
The staff were extremely helpful on the phone. I had decided on the wrong cover so they immediately gave me a refund and made another policy for me.
THERE ARE TOO MANY EMAILS asking for reviews! I just signed up, haven't left for my trip yet, and already i've received 3 emails. Enough!
Great business. This is my second time purchasing international travel insurance with World Nomads.
Easy to install, affordable prices!
There’s a reason I’m a repeat customer
I have previously used World Nomads insurance. It gives me the comfort to know I am covered while on a solo adventure.
Website was easy, got the insurance setup straight away. Needed it since my tour requires travel insurance which I typically never buy. Hopefully I won’t need it!
As a frequent traveler, I have become familiar with travel insurance thru many tour operators. In my humble opinion it is too expensive!! Most(but surely not all) of the time it is not needed, just purchased for security. I was pleasantly surprised 2years ago when I discovered World Nomads. They offer comprehensive policies which will cover most travelers….and save them money. That’s a win-win for me. I have not had the need to utilize any policy I have purchased(🤞) but have dealt with the customer service representatives and they are top notch!
Very easy to navigate and options clearly written.