Company Details

Easy to use. Prompt postage.

Great auction, easy to deal with, goods arrived safely and very prompt. Highly recommended.

Great company very reliable and fast delivery

All delivered very quickly, almost as quick as I drank it.

Operationally a very good and easy to use site. Perhaps thats why bid prices tend to be high !

Excellent service as ever - high commission charges still an issue however!

Selling commission rates still high. Other auctions are 0% and 5% commission which is much more attractive. Good range of collectables though.

Great site; easy to bid and to see what is going on plus a strong range of Whiskies for investment and drinking now. I had an issue with delivery (down to Parcel Force) and they resolved it quickly and efficiently.

Excellent buying or selling experience. Can't wait for next auction!

Excellent on-line auction. I have won some bids on 2 of their auctions so far this year and like the fact you get told when you are outbid. I have also put some bottles up for them to auction for me. They seem a very efficient organisation.

Their software for bidding and all the rest is absolutely faultless. I am very pleased with the service I have received

Good amount of items in the auction, easy and straightforward process. Delivery is fast and items are packaged exceptionally well.

Easy to use, a good selection and plenty of choice.

This auction contains many items that can be purchased from online shops (including their own sister site) for less than they fetch here. Be sure to check the availability of the items online before you bid, and be careful about the hammer price and delivery. Due to the size and success of their sister firm, they have a very large customer base, which means that it's great to be a seller. Since I wrote this, Whisky.Auction has replied with what I believe is misleading information. The auction is owned and operated by the same people, and they could easily implement this "buy this from the store" function when the auction they are running is for a store-available product. They are being "lazy" with their response in my opinion. That said, they do agree that there are items in their auction that are available from their store for less than the price paid in auction. What I think is happening is that the "owner" is seeking to profit from the "bias" involved in auction events. So, I have reduced their star rating from 2 to 1 for trying to pretend that the two activities are run separately. That's "NOT TRUE". They operate from the same premises. They are run by the same clever man. I complained to them that when a user makes an accidental bid, there is no "rescind/cancel" button available. They were not honest with their reply, and said that would interfere with the auction. They basically treated me like I don't understand much about data systems, which was disappointing. It is possible to allow bids to be rescinded when they are made in error. All it takes is a bit of logic and some notifications, to introduce a process for dealing with that. Imagine there are three parties, Bidder X, Bidder Y and Bidder Z. 1) Accept the rescind from bidder Y 2) Return the auction to the previous highest bid received from bidder X unless: 3) Bidder Z has submitted a higher bid, in which case use Bidder Z to replace Bidder Y, and retain their higher bid as their "highest bid" and use it if required. OR 4) Bidder X has raised their bid, in which case do NOT increase the bid to their new high, but use their new bid as their "highest bid" and use it if required. It's not difficult. I would give the auction site a 1 star now, for arguing with a customer (twice). Taking feedback on the chin and looking at improving a service is a good thing to do. There are plenty of smart people who knows enough about auction solutions to know that the rescinding of an online bid can be solved. It happens all the time online - in real time - in real-time bidding engines. Thank you.

Safe, secure, and prompt shipment of successful bids. Prompt payments for bottles sold too.

The service is great. I bought a few old bottles of liqueurs and one had some muck on the bottom of the bottle which tbh is expected as it was 50 years old, however they seem to have made sure you couldn't see it in the pictures of the bottle on their website

I enjoyed the recent auction where I took my first attempt at bidding for spirits after selling via this medium previously. I knew that more experienced (and tech-savvy) bidders would beat me at the last moment but still came out with reasonably priced items and was delighted with the fairly priced delivery charges. I shall bid again.

Usually get myself a good bottle of whisky on this website and not paying full price for some aswell on

Always reliable and a great resource.

As always excellent service