Company

WatchMaxx.com

1762 Benson Ave, 11214, Brooklyn, US

About WatchMaxx.com

WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.

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Andrey Pryanikov 05 February 2021, 15:09

Very reliable supplier, quick delivery, perfect service.

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Jacob 04 February 2021, 10:56

Great service as always

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ONOFRIO1812 02 February 2021, 23:55

Second purchase from Watchmax excellent selection of Swiss made watches with great prices

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Steve Brown 02 February 2021, 00:22

Watch is as described. Oris is a great brand. However, I only am giving 3 stars because of Watchmaxx customer service. My watch was delivered later than advertised. I realize that current conditions will dictate delivery time, therefore a disclaimer should be listed. A CSR from Watchmaxx tried to sell me an Oris watch with a different band than I ordered. I’m assuming the different watch was in stock. When I declined the offer somehow a watch like I had ordered was “found” and shipped immediately. This was somewhat sketchy to me. Watchmaxx is NOT an authorized Oris dealer. This means they cannot make any repairs during the warranty period. You must send the watch to Watchmaxx and they will send it to a jeweler that is authorized to repair Oris watches. I’m not sure if this is a major issue but it is worth mentioning. So, overall, the Watchmaxx price is very competitive with the market. If price is your main criteria and you are ok with the above items I mentioned, then I definitely recommend Watchmaxx. If not, then look elsewhere knowing you might pay a bit more but have the security of good customer service.

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gregory corna 30 January 2021, 01:57

Outstanding service

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Zig 29 January 2021, 07:05

My watch arrived in excellent condition. After a detailed examination , I am pleased with the quality and condition in which I received the watch. However, strictly for your information and consideration, the delivery driver did NOT request an adult signature as you had stipulated. Rather, he just simply left the package on my porch. Luckily I am not in a high risk area that could have led to foul play. Although, for such an expensive package you should know that in other locations, it could have very easily been taken since no signature was required. You may want to consider using another courier if UPS is not complying with your expectations. I look forward to future purchases from your company as I am overall still pleased with most of the process.

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caiyun liu 29 January 2021, 02:46

Since it was first time purchasing on this website and it was a big purchase, got Really worried when I figured that I might had done a wrong wire transfer at Friday night, which is not the normal business hours. So emailed customer representive, did not expect to get an answer till Monday. But surprisingly got reply the next day. Saved my weekend from worrying over the payment.

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Gauthier Trompette 27 January 2021, 19:45

Hello, Firstly please accept my apologies concerning my english, this is not my mother tongue! I decided to buy a watch at 11 700 Euros on the manufacturer website... here at 6 450 Euros... wow! Everything was ok to place the order. I paid by bank wire which allows again a 2.5% more discount. I asked several questions about delay, shipment method... to the WatchMaxx team. I found it sometimes too long to answer... but Miriam, Jack and Mark absolutely well done the job! Beginning to have any doubts, I had a look at the different reviews and feedbacks on the web. Most of them are very good and others are so bad! And unfortunately I focalized on the bad experiences of purchasers. Once parcel was ready to be shipped, I received the tracking number from WatchMaxx for UPS. But I was frozen when I saw that the weight of the parcel was only 1 LBS. Why? Because I saw a bad feedback about that! Frankly it was hard to sleep during the last 2 nights because I was afraid about what I would receive, and what I paid 6 450 Euros for. I contacted the team which told me that label of 1 Lbs could be 4 or 5 Lbs (which corresponds to the weight of the heavy luxury box with the watch). I accepted to understand but with all my doubts. And parcel has been (very quickly) received early in the morning. When UPS guy came at the door, the size of the parcel reassured me! I was stressed to open the parcel. And what a marvelous surprise... everything was here! Box, papers... and the watch for sure! THIS WAS PERFECT! I hope that my feedback can reassure you to buy with WatchMaxx. I am really happy by my purchase. I will definitely recommend WatchMaxx. All the best

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Stan Adams 27 January 2021, 13:02

Excellent Value & prompt Shipping. Pleasure doing Business with You.

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Ray Santana 26 January 2021, 09:53

Great service and response rate. Very happy with Watchmaxx and would definitely recommend to others as a trustworthy site to buy watches at a discounted price. There is NO need to pay full price. This place is legit

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Consumer 25 January 2021, 05:59

Extremely happy with my buying experience within 7 days my watch arrived. I tracked the package each morning NZ time and it arrived a day early.

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Brian Moore 21 January 2021, 23:51

Great service, outstanding prices. Had exactly what I wanted and arrived sooner than expected.

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Peter Rusnak 17 January 2021, 13:02

This place is corrupt! I placed an order 2 months ago...zero communication and more importantly zero watch in hand! STAY AWAY!! I can’t wait to turn into better business bureau.

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Ashley Ellis 18 December 2020, 23:49

Awful customer service

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lisa 18 December 2020, 07:25

Izzy went above & beyond and it was genuinely appreciated.

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George Dascal 18 December 2020, 04:31

Placed an order ON 11/14/2020 for a Tag Heur Aquracer 300M received a confirmation with ID#... and an Expected Ship Date Dec 4, 2020 - Dec 17, 2020 On Dec 16th I was told that hey are out of stock. I was given no reason, apology, or options. Very disappointing customer service, not giving them my business!

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AM 16 December 2020, 22:13

Order was received as promised and on time. Izzy from sales is awesome!!!! Keep up the great work. We appreciate all you do.

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Jeff R. 13 November 2020, 10:34

These people purposely defraud members of the U.S. military stationed overseas. NOTE their "COVID" disclaimer stating USPS takes longer than normal. IT DOES NOT---I've tied up $3500.00 with these scammers! As soon as they discover you're with the military overseas (APO/FPO), they hold your purchase--fraudulently print a USPS label, and charge your credit card for the purchase. This is the second time these scammers have done this to my friends and family. My order was confirmed/placed Oct 13, it is Nov 13 and the package HAS NOT BEEN DELIVERED TO THE POST OFFICE IN BROOKLYN--CONFIRMED BY USPS personnel here at our military base! BBB complaints have been filed, as well as recently a lengthy complaint has been vetted through the NY AG's office. THEY ARE SITTING ON $3500.00 OF A MILITARY MEMBERS MONEY--NO WATCH, NO REFUND---NOTHING. I made the purchase as an anniversary gift to my wife of 25 years. As a member of our Armed Forces, I beg anyone reading this to please not only cease business with these criminals (the AG's office has informed me that the amount in question make this a Class A felony!)

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Steve E 10 November 2020, 23:31

I could not be happier!! I felt like I was treated like an old friend by the salesman. (Izzy) I ended up buying a Breitling for over 30%off the retail price and Izzy upgraded my shipping as an added bonus. I will be recommending watchmaxx to all my friends and family!!

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Tina Maniaci 27 October 2020, 04:51

Bought a 3000 dollar used brightling perfect condition win win