1762 Benson Ave, 11214, Brooklyn, US
WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.
Received the watch a few days earlier than expected which was great. The watch is beautiful and exactly what I expected to see. Thank you,
Great service and price and fast delivery
I've purchased Breitling Avenger Hurricane for $4900. The watch was advertised as new and authentic. I came without manufacture warranty AND without authenticity card. I tried to register my new watch on Breitling with model number and serial number - got rejected with "we can not find this watch in our system"! How possibly it can be authentic than?!? So I fund a DEFECT in them right away - the chronograph was not working properly. I made a recording, showing the problem and provided it to the WatchMaxx. They accepted return and provided me with a return label. Based on the UPS tracking WatchMaxx received my return on May 06. Sing then I beaing calling EVERY DAY - requesting my money back. Every day I am receiving different excuses and as of today, May 19 I did not received the refund! Do not recommend watchmaxx.com
I am very satisfied, I like it very much.
Still no watch after a month. Called their support,talked to some lady. Asked her what the deal was and she told me she would call me. Still hasnt and i asked her to upcharge me for expedited shipping. The order says it was supposed to be here already. Garbage service.
I tried to buy a Breitling Emergency, a 13,000 plus watch. I guess this is a minuscule purchase as I can’t get information about when the watch will be shipped. I suppose it’s because this company doesn’t really have the watch, but once I pay, they will search for one. With no solid information on when I will receive the watch, I’ll go elsewhere. My advice is make sure the watch you want is in stock before concluding your purchase. Customer service is severely lacking
My watch arrived on time and it’s so beautiful
Great experience. The best deal that I could find online and the watch arrived in 2 days even with free shipping. I would happily order from WatchMaxx again.
Once again another beautiful watch at a very fair price I absolutely love WatchMaxx only wish I would of found out about them years ago.
Excellent customer support. The bracelet was sized via my instructions (needed links out of both side, not just one like most other vendors do). It was shipped fast, the communication and tracking information was excellent. Very happy with my purchase and will be giving you my business going forward. Thank you!
I ordered a pair of gucci sunglasses. Fast delivery and good product. I was happy to get it cheaper than usual. I got it for $ 330 instead of $ 680.
The service at WatchMaxx is impeccable. My suggestion is that WatchMaxx encourages fitting each band themselves. I have had a tough time finding a good horologist to take out links. I would trust WatchMaxx with the process, however. I would have taken advantage of the opportunity with more encouragement from WatchMaxx. Otherwise, the product was beautiful and as advertised. Very happy with the purchase.
Purchased a watch from this site because of the huge discount, easy returns, warranty and guaranteed authentic merchandise they claim. In the end none of that is true except the authentic merchandise. After calling them to inquire about the watch before purchasing I quickly became aware that they don’t actually stock most if any watches, they just outsource from actual authorized dealers or reps who decide to sell to them as they are not an authorized dealer. This is why you see on the website “ships in 2-4 weeks” etc. , because they don’t know exactly when a real authorized dealer or rep will have the watch. Regardless of this, the price was so good I chose to purchase the watch from them. Shortly after I needed to return it. Long story short, they are extremely difficult to get in touch with when you want to return. It’s not an “easy” process at all. It is also quite pricey with the restocking fee they charge. It Took a month before I got my refund. The prices are great but the service and quality are not worth it. I wouldn’t use or recommend this site to anyone.
I ordered the watch on April 22nd and was given an expected delivery date of April 25th - April 29th. I was told by someone named Jake (via email) that the watch shipped on Thursday April 28th and that it should arrive on Friday April 29th. I paid for next day shipping. The label was created on the 28th, but it did not get shipped until Monday May 3rd. I understand that an email was sent to me with the tracking number, but the item never shipped when I was told it would. Once I received the watch, it was not sized at all and there was a note explaining that the size I requested was the same size as the bracelet. The watch does not fit despite my using your watch sizing instructions. Also, the model reference number and serial number are not recognized by Breitling when I tried to register it on their website.
WARNING do NOT buy a timepiece from this company. They do not include official documents such as INTERNATIONAL WARRANTY cards. Contacted them twice but they refused to reply. NON EXISTANT customer service!
Very good service, fast delivery
Took eight weeks to get my order. Each time I would I would call to check on it, I was told it should be very soon. And that I’dget a call back or email to provide an update, never happened once after three tries. Like the watch, the service not so much. Remove me from your email list, no more orders coming your way....EVER.
Received my watch fast and looks beautiful!
Great communication, fast shipping. Will buy from again.
I was incredibly hesitant about buying a watch online and not through an AD. I price shopped at AD's for the same watch and they could come nowhere near the deal I got through Watchmaxx. Thank you!