UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, GB
We guarantee your satisfaction. All of our refurbished products come with a 14 day no quibble money back/exchange guarantee (See website for more information). In the unlikely event of one of our products arriving with a fault or not as described, we will arrange for a replacement to be sent as soon as possible and the original product collected free of charge. All our refurbished laptops have a minimum 6 month hardware warranty (excl. battery),
I am very pleased with the outstanding service provided by Val-u-computers. I ordered my laptop with next day delivery around 11 am on a weekday morning and it arrived, perfectly set up and ready to go, before 10am the following day. The laptop is a refurbished Windows 7 Dell model and it arrived in exceptional condition with upgraded hard drive installed as per my order (it looks and runs just like a new laptop straight out the box and there wasn't a mark on it!). I prefer Windows 7 as an operating system as I play some older games and I'm more familiar with it generally than the more recent versions. I had some concerns about what the quality of a refurbished laptop would be like but with this company I needn't have worried. All I can say once again is I am very impressed with the quality of the product and speed of service both excellent thank you Val-u-computers.
Recommend on price and delivery, in addition and more importantly laptop as described if not better. Excellent packaging, securing laptop from any accidental mishandling during transportation. No hesitation purchasing from this company in the future.
Good Quality products at reasonable prices.
On the whole a good service and products but delivery could be a little quicker, this is offset by a very reasonable P&P charge on the bottom line. My experience is that high value deliveries need to to be carried out by security minded logistics providers...I have no knowledge how long my parcel had been in a far from safe drop off location. May be this explains slow delivery too!
Great product, exactly as described - in mint condition. Excellent service, delivered ahead of schedule !!
I wanted the cheapest possible laptop that had a warranty and that ran windows. This was perfect - thanks guys
Good aftercare service
Great little Dell laptop arrived very well-packed and - most importantly - with Windows XP installed. This will be travelling around sundry building sites with me so the packaging will be very useful. After my last laptop died, I was thrilled to discover that I could still get a replacement. I have tried more modern design software, but cannot find anything better - hence the need for XP.
Great value this my 3rd laptop I have bought from them
After specifically choosing a laptop that had an internal DVDRW optical drive, we were very disappointed when it arrived and we couldn't see any place to insert discs. Upon phoning Val-U-Computers I was told that the model we ordered (Dell Latitude 5480) is too new to have an optical drive and the information on the website must have been a typo. Having done much online research and waiting a week for delivery only to be so disappointed is a real let down. Val-U-Computers has emailed a free return label and promised a full refund.
The computer we ordered arrived very quickly (far quicker than expected) and was so easy to set up. Good quality and was exactly as described.
I have used Val-U-Computers three times now and am very impressed with their support, willingness to go the extra mile and information. In particular, Curtis has been particularly helpful. I will use them whenever I need computer tech advice.
excellent service, product spot on.
bought my laptop there a year ago and it was excellent service then and still is a year later when i had to ring and ask for help re antivirus.. spoke to Kurtis who was patient and so helpful.. saved me money and time and worry.. thanks guys!!
Lovely skinny, swanky laptop (lenovo T460), all working great and looking good - can't believe how much better the screen is than my old T410! Excellent value, great service.
Excellent, quick service. Laptop arrived in the condition described. This is the second time I've used Val-U-Computers and will use them again
I am very old customer of Val-U-Computers and all the time they have provided great laptops and services. I can trust and recommend Val-U-Computers. Thanks, Ram
Great product but communication as to delivery poor waited 7 days to hear something emails not replied until asked for money back then it came next day said they had been awaiting a battery Delivery was very very poor for a laptop just dumped by my door for anyone to take Should have been at least a signed for
Helpful service, quick turnaround, good quality refurb
Great price and quick delivery. As described. Exactly the item I required.
