UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, GB
We guarantee your satisfaction. All of our refurbished products come with a 14 day no quibble money back/exchange guarantee (See website for more information). In the unlikely event of one of our products arriving with a fault or not as described, we will arrange for a replacement to be sent as soon as possible and the original product collected free of charge. All our refurbished laptops have a minimum 6 month hardware warranty (excl. battery),
I am a pensioner having limited PC skills and purchased the incorrect model for my needs. I had set it up and realised that the Graphics was not up to the task. Explained this to Kurtis at Valu Computers, within days my PC was returned and without fuss I received a full refund. Well worth 5 stars would recommend.
Cannot fault your service,prices and customer service. My laptop was delivered in 3 working days. Very handy windows 10 disc included. Quick load. Excellent laptop. Absolutely saved my life Val - U - Computers. Can't recommend them enough. Thank you!!
Excellent. Great service and products as you would expect.
Had to cancel my order later same day and no problem got refund next day,
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence to its previous life. This is the second computer purchased from Val-U-Computers and the previous one is still working well after several years use. Thank You.
Yet to set this one up, but this the second Thinkcentre desktop purchased from Valucomputers, as the first has behaved flawlessly, with a decent i5 processor, 16Gb RAM, optical drive and 256Gb SSD. Wi-Fi and a speaker in the box, which looked new to me, completed a very good deal. Setup was rapid, even for old person, and delivery was quick and sure; it comes with an ingenious air-cushion protective wrap!
The process of buying was fine and the delivery was exactly as advertised and within the time texted to me at all. I am however slightly disappointed with the product itself, there is a bit of screen flicker I don't get on my other digital products
great service, the things I bought came on time, one thing I would want the team to improve is updating the tracking.The whole time tracking was saying the things are being prepared for shipping.
on time delivery as expected
Val-U-Computers were very helpful after I purchased a laptop from them. I am computer illiterate and wanted advice and the problem was discussed with me by a member of their staff. Everything was explained fully and I am now a happier person for the knowledge I have been given. I guess I am not so computer illiterate now. And yes, the laptop I purchased is just what I needed.
Good selection of laptops and I found exactly the machine I was looking for. When the order was processed, delivery was within a few days. Would have been nice to receive updates for tracking etc.
Very good product, as desired by the seller. Working absolutely fine. It took a bit longer to deliver due to bank holidays. Excellent customer service. Thanks
Good deals and delivered quickly Recommend them
Lap top making a loud crackle noise as soon as I switched it on. I want a refund however looking at your terms and conditions I think this will a uphill battle. I will never purchase anything from this company again. If you had checked this before you sent it out to me you would have known it was not fit for purpose.
bought a refurbished laptop. bought on a saturday, 2-3 working days delivery, arrived on wednesday. plugged it in and was ready to go with a fully charged battery. had it over a week now and everything fine thus far. the updates on the website regarding the order did not keep pace with the service but when i e-mailed i got a prompt reply and their response was borne out by events.
I recently purchased a Dell Optiplex refurbished computer from Val-U. They are a local company to me and I wanted to support local business. After some initial phone calls I purchased via the website. The delivery of both the computer and monitor was quick. The computer is now up and running. The computer did not come wifi enabled (my mistake), but this was soon rectified when Val-U sent me a usb adaptor (no charge, thank you Kurtis). Great service from a local business, friendly and helpful on the phone. I will recommend them to friends and use them again when I need a new laptop
Very good refurbished laptop, brought for an engineering application. Works well - thanks!
Product in very good condition as described. Fast delivery. very please, would recommend to others. Thank you!
Looked and performed much better than I thought would. Great Job. Would use again and may purchase another one.
Good experience Computer was in great condition
