Unit 16 Carnival Park, SS14 3WN, Basildon, GB
The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers. At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems. Explore our product range Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
No problems - good price on the item and quick postage.
Simple efficient
Very quick delivery
Ordered Tuesday evening, paid for next day delivery. Items didn’t arrive, I phoned and chased up to be told they’d failed to process the order. Promised delivery by 10 the following day, it didn’t arrive once again. Wasted half a days labour for one engineer and had to arrange for someone to work Saturday and purchase alternative items locally. Delivery still not arrived and customer advised to refuse delivery.
This is the second time I have purchased a product from The Underfloor Heating Store. The customer service is truly excellent. They are quick to reply and the delivery service is top notch
Very fast delivery of items
Good selection with item details. Easy to navigate & choose. Order arrived quickly.
fast delivery, good stock and helpful on the phone.
Really useful website, worked out what I needed for me and it was delivered 3 days later. Perfect.
I had an excellent experience with Underfloor Heating Store! The customer service was outstanding – responsive, friendly, and very knowledgeable. The ordering process was seamless. I highly recommend Underfloor Heating Store to anyone looking for reliable products and top-notch service.
Very good website. Easy ordering and payment. Delivery time too long.
quick delivery
Quick, fast product good as all worked. Thank you.
Great range of products are good prices. High levels of friendly technical support and all items delivered as expected and right on time.
Very good web site and the room planner made it so much easier to work out what you need.
theunderfloorheatingstore.com Easy to contact and phone answered quickly. Very helpful and knowledgable when speaking with both the technical advisory team and the sales team. couldn't rate highly enough. By far the best price I could find. Delivery arrange extremely fast. 5+ stars at least!
Item was as described, speedy delivery, no problems at all!
After making the decision to purchase a HIVE MINI THERMOSTAT that I could control my heating via a APP ,I emailed this company for advice on installation. I realise that they have to be aware on giving advice,but what response did I get,NOTHING why state on your site that your dedicated team will help with any questions, I wouldn't mind even if they came back saying they were unable to give advice. I ha e now purchased the Hive system from elsewhere.
Perfect guidance and products. Luke Pennell was so patient with me on several emails and gave me great advice about the Insulation , heating system , He even called my electrician to talk him through the laying process. A great cpompany and service . Thanks again , Gary Coupland MBE
Clear descriptions and on-time delivery. I've used the Prowarm products from UHS and few times and been happy with the products and service every time
