Unit 16 Carnival Park, SS14 3WN, Basildon, GB
The Underfloor Heating Store is a market-leading, award-winning online retailer of electric and water underfloor heating systems in the United Kingdom. Established in 2008, we are proud to be the biggest supplier of underfloor heating nationwide, with a client base ranging from self-builders to tradesmen, large-scale builders to developers. At The Underfloor Heating Store, our highly-experienced team pride themselves on their unrivalled customer experience and superior technical support, with full detailed quotations that are able to be supplied within 24 hours from receiving your drawings or plans. Our in-depth knowledge of structural subfloors, floor coverings and different installation methods make us the industries leading experts in both water and electric underfloor heating systems. Explore our product range Electric Underfloor Heating Water Underfloor Heating Insulation & Fixings Thermostats Adhesives & Levellers Energy Efficiency Bathrooms
Needed some advice on using backer boards on walls, David was super helpful and came up with a workable solution. Thanks for your support.
Very good service very good customer service top quality underfloor heating fast delivery .Iam very happy ...thank you
Everything good apart from the Fed Ex delivery 🤷.....sent me an initial text saying delivery for Monday which was fine, then 3days before (Friday) I had a text saying delivery that day between 8.20-12.20....they eventually turned up 4.30pm 🤔....bit of a wind up, especially as I put off a job to wait in
Always provide great service and everything does what it says on the tin !
Quick efficient service good communication re delivery
Super fast delivery! Ordered late afternoon and arrived the next morning! It was an updated version of what we had and was showing an error and didn’t work when we fitted it. My husband phoned up and was told it needed resetting … he was talked through the process of how to do it by a very friendly and knowledgeable person … a credit to the company! Highly recommend The Underfloor Heating Store and would definitely use again … although hoping nothing else will break anytime soon!!
very efficient throughout
Great range of options and super fast delivery
James is a superstar - went above and beyond, nothing too much trouble! A real asset to the business and looking forward to working with him going forwards.
simple to find the materials and parts needed via the website. ordered and arrived promptly
Delivery was super fast
Super fast delivery
This is the third time I've bought from here. Top quality equipment, excellent kits with EVERYTHING you need in one go, no need to worry about missing an important part while installing. Easy to pick what you need, always good advice available if needed. I would always buy from here and recommend to anyone 👍
Always a great service, goods arrived quickly, so If can get on with my installation over the holidays. Deep joy 😄
Great service and prompt delivery couldn’t fault this company
So far- so good. Delivered swiftly but, with Christmas upon us, one parcel went astray. One phone call, replacement sent immediately and arrived next day! All I have to do now is to fit the kit and then relax in my nice warm kitchen/diner. Great service!
Great product as usual. Efficient service and delivery.
Great website to find for my requirements to purchase underfloor heating thermostat. Required five in quantity delivered next day by 2.15pm and installed in 2.5 hours. All working as normal what’s not to love
A pleasure to do business with!
Sent me the wrong fittings. I sent pictures of what I needed and how many. And they didn’t send what I have asked for. Can't get a straight answer from anyone. Dom never calls back. I am still waiting fora call back from 4 days ago. Useless
