Company Details

There was something wrong in the installation process. Thank you very much for the patient guidance of the customer service staff, who helped me successfully install my shower system.

The product is exactly as it appears on the website. The product was quickly delivered and arrived safely. Great service, clear and simple ordering process. I'm sure I'll be here again.

Arrive on time. Pack with care. Good quality. Thank you for your pleasant service. You always know how to be in a good mood

I am very satisfied with the result of my purchase from this company. My shipment arrived on time. No hidden costs and a 10% discount. I want people to know that so they can have the confidence to buy from this company.

The website is easy to navigate and the pictures are a true representation of the product. We love the shower system in our newly renovated bathroom. We purchased two sets at once and they look well made or exactly as pictured. Definitely worth every penny!

This shower is great. It is easy to install and use. Evans, the company contact, was very helpful and always responsive. I like baths much more. This shower makes my life so much easier.

I like the products from sweet home but their customer service is awful if you need to return or replace anything. I have been waiting 60 days fir a refund on order#22122223540810. I liked the faucet so much that I ordered another one to replace the one I returned because it was the wrong model. But it’s terrible that they still owe me money. I am disappointed in this company.

Very good price and free postage, especially if I live in a remote area. We were impressed with both the packing and the shipper.

I placed the order Friday night, and the website says waiting for delivery. I checked the shipment next Monday, but I checked the tracking code and found that the sheet had been created and the product had not been delivered to DHL. Because I was in a hurry, I called customer service. However, the customer service said that the data update may be slow, and guaranteed that the product could be sent to me within the specified time. Although the product was received later. But if the website had been up to date, I wouldn't have been in a state of panic all week!

Excellent customer service and great looking products

I was very impressed with this company and product. The attendant who processed my order was fast, efficient, and very willing to go out of her way to find exactly what I wanted. She said the order would arrive in about a week and to my surprise I received it on the fifth day! Couldn't believe it. Usually, if an order from another network shows up within 10 days to 2 weeks, you're lucky. I would recommend this company to anyone. I think others would be as impressed as I was.

Goods and service excellent!

I ordered two faucets for our master bathroom. Prices are reasonable (compared to other sites), communication about delivery is helpful, the packaging is good, both taps are of perfect quality, and both arrive quickly. I'll come back for more shopping.

Purchased a "Bathroom gold black thermostatic shower set" for $389.for a remodel. Upon installation we found that the upper post does not thread properly to the control unit. After a very responsive interaction with a support person on March 27th where I provided support for the problem I have no longer heard from Sweethome. The phone number does not work - no further email responses were provided no matter how often I email 24/7. This is critical to a remodeling project and I am concerned that Sweethome may not be as sweet as they appear. Sweethome? Please help and respond so I can provide a better review. As of April 4,2023 - I can only rate you one star. UPDATE 4/4/23 To respond to Sweethome's 4/4 response to this review - I have been calling - phone never answers, emailing and sending chat requests for a week with no responses. There may be an issue with your systems you are not aware of. I did hear at last from a support person - so there is hope. I will update as events unfold. UPDATE 4/15/23 After a response on 4/4 After no contact for almost a week - I inquired on 4/10 for a status - a special order would be necessary that would take more time. As of 4/15/23 there is no further update. Sweethome - help this be a better review than it is right now.

This item arrived quickly and it looks awesome in my newly renovated bathroom. All my neighbours want to k ow where I got it. I am very satisfied with the faucet. The water does not splash and the lever has a sturdy feel to it. Definitely recommend. This is my first ever review.

Received my shower system a few days earlier than expected. They are beautiful. I had a tight schedule and emailed several times to confirm delivery. Every one of my messages was answered by email. I feel like I'm doing business with my neighbors. Thank you for your excellent service and beautiful bathroom products. They are perfect.

Easy to order online, prompt feedback from services staff.

Sweethome247 is one of the best faucet platforms I have ever purchased. It is a very user friendly faucet, it has a great offer and is not as greedy as other faucet print ads, never had any bad experiences or problems. I wish you all the best and thank you for more power.

A very good shopping experience, and I will definitely buy again next time.

Fast shipping and great product!! Ordered the same thing twice!