Company Details

Sweethome247 Bathroom products are excellent! Great quality and fast shipping. Customer service was excellent and responsive. Great value for the money. I am very pleased and will buy again.

The shipping speed is very fast and the packaging is very good! Will order more.

This is a very good product that I would recommend to my friends. I have purchased them multiple times so far and they have not disappointed me.

Great company! I ordered large shower faucet which unfortunately did not fit. They were beautiful! Shipping them back was extremely easy!!!

This people are scammers. I purchased the faucet which would not fit as the frame was hitting on the backslash. Tried to return it and had to pay the return shipping then was told once they received it I would get the refund. I waited to see the refund to my PayPal account in which it didn't come. Sent an email asking about refund. They then sent me what seemed a standard refund email so I figured the money was sent to my PayPal. However They must could on people not checking PayPal and assuming the money was refunded. It almost worked on me untill I remembered I had received the email from PayPal only the one from sweethome. I sent them another email and contacted them through the site. They sent me a message saying very sorry we'll get this handled. Then again weeks goes by no money. I try to call and the number is busy. I had to send paypal a dispute to get my money. My hope is paypal can help put them out of business. these are losers who do not belong in this country. They send you products made in China or Korea and it is painted with auto paint which I'm sure is not safe for indoors. Buyer beware. Let's put these scammer in thier place folks.

DO NOT USE THIS COMPANY! THE MERCHANDISE IS CHEAPLY MADE AND SENT WITH MISSING PARTS. CALLS, AND EMAILS GO UNANSWERED AND RETURNED MERCHANDISE A WAS NEVER REFUNDED SO I'M OUT $150.00 DOLLARS. YOU HAVE BEEN WARNED!

We received the product and found a scratch on the product, we emailed Sweethome right away and to my surprise they sent me another replacement right away, it was so fast, thanks to the customer service staff, it was very much appreciated.

First of all, I was particularly impressed by how attentive Evan's service was. He satisfactory answered all my question and even guided me through the whole shower installation process and how to install. My wife and I find bathing a pleasure now. Thank you.

Evan is an amazing person! I was considering purchasing a shower system and had a lot of questions and concerns. evan was very patient and answered all my questions completely. I didn't feel rushed at all. Received the product quickly and it was just like the picture, very nice, a very good shopping experience.

This is the second time I have purchased shower set. Both times the product was delivered extremely fast and without mistakes or damage to packaging. I will most definitely be using them again and highly recommend this product to others.

I love the customer service here. I was having a hard time deciding which faucet to buy, and customer support was very helpful. After I described what I wanted, she directed me to multiple product pages, and once I made a few choices, she also gave me a 10% off coupon that I would receive. I can't imagine getting this kind of service anywhere else. Thank you very much! !

The bathroom shower system is exactly what we wanted. It exceeded our expectations. Now we are looking for another shower for our upstairs bathroom and Sweethome has so many amazing taps that we are having a hard time making a choice.

I was very pleased with the way the customer service agent handled the problem I reported. I had a warranty on my product, but after 6-7 months of use, the product developed a problem. We contacted customer service according to the website contact information, the product has a one year warranty on the spool and a 5 year warranty on the rest, the customer service representative and I explored several options and the customer service agent paid me back for the full cost of the product and the warranty. While I may not have been happy with the quality of the product, they did their best to resolve the issue and they were very friendly. The product is actually still very good and I would still buy from them again.

Not only does this store have a great variety of products at great prices, but they were very helpful in teaching me the proper installation of my faucet and shower system. Fast shipping and friendly customer service.

in 2022 in October we purchased from this company, waterfalls shower. It's a horrible service. This guy was argue with me , he does not speak English he only communicate with you through Google translate. We requested label to return. He never sent it us.. Additional to that that shower was sent with the already rusted cartridges and it's flooded our house. We have four reports from plumbers, restoration company, and remediation company, did the cartridges were rusted? It's a brain your shower unit with a plastic rusted metal inside the cartridges.. Requested the money for return he never returned, I file dispute with Chase. Chase made us liable for shower, Lately chase does not investigate anything, it's became a third country dispute department, with a horrible service. We were with chase for 25 years and after dispute and lawsuit they closed all our business and checking accounts.. It's took us 12 months to get money back, through the court. Court had a judgment against Chase.. 12 months later, my company, sales department purchase without my knowledge that shower again. When I saw this company came from, I requested the label to send the item back with not even opening. The same guy sent the letter that the money will be refunded within two days. Six days later, no money. Six days later, he responded that last year he remember me, that we had a huge issue with my order and he started interrogate why we purchased again?. I explain to him that the company purchased without my knowledge, and I am returning without opening. Six days later, he refund less money $250. He stated that he's punished me that he had a trouble last year. Please do not buy products from him. He's cartridges in the unit made from plastic. It's gonna floated the house right away.. We installed and we finished remodeled. A week later house was flooded $26,000 was demolished, I will start it from the scratch again. Additional we have to remediate the house we have to take test for asbestos, and that guy is revenging? because we purchased last year shower and because of the last year he had a problem with us now he refunded less money and trying to revenge!. This is Chinese people are scammers they have junk product!! If you wanna have a flood at your house , you can go ahead and order the beautiful product!! The overall we have to pay $185 return label and $250 he did not refund it to us because he revenge it to us from the last year. He is a scammer..

Received the product very quickly, looks beautiful, haven't installed it yet, hopefully I won't be disappointed once it's installed.

The staff is familiar with the faucet codes and specifications. It's nice to deal with people!

I had a great experience with Sweethome. I submitted an incorrect order that needed to be corrected. Upon contacting the company, they not only corrected my mistake, but also corrected and shipped my order immediately. They handled the whole thing very courteously and professionally.Evan was especially helpful and kind. I highly recommend this company. I will definitely continue to work with them!

This is a very good site and I would recommend it to my friends. I have ordered and purchased several times so far and they have not disappointed.

Sometimes their prices are higher than other places, but their customer service is outstanding and the quality of their products is excellent. I have been purchasing products from them since many years and I recently remodeled my bathroom and purchased most of my items from here. Sometimes I've had a problem with some of my items - accessories were missing and couldn't be found. They replaced all the items promptly and even gave me a discount. Every communication with them has been easy and pleasant.