14 Parsons Road, SS7 4PY, Benfleet, GB
Stellisons is a family company that has been trading since 1962. With stores in Essex, Kent, and Suffolk offering electrical appliances and home entertainment products from all the major manufacturers. We are approved suppliers of AEG, Beko, Belling, Blomberg, Bosch, Caple, Dyson, Fisher & Paykel, Haier, Hisense, Hoover, Hotpoint, LG, Liebherr, Miele, Neff, Ninja, Quooker, Rangemaster, Samsung, Shark, Sony, Siemens, Smeg, Sony, Stoves, Zanussi, Zenith plus many more. Stellisons offer local friendly stores to visit which offer competitive pricing as well as a full delivery and installation service. With the cost of living causing everyone to look at saving money and energy Stellisons can help. Come in store and ask how changing an appliance can save you money and help the environment too. As members of Euronics, the European buying group, Stellisons are able to compete with all the major retailers and never like to be beaten on price and service. If you see an item cheaper elsewhere give us a call or drop us an email and we will endeavour to help you. Contact Us Stellisons also have a website which can supply all the items that are shown in store as well as a further range of products available to order. Feel free to browse the site and see what Stellisons can offer. Shop Now
Matt at Ipswich is great. Knows his stuff and very personable. Delivery and installation seamless. Thank you!
Excellent service
Very helpful staff delivery staff very polite would definitely shop there again
I have bought appliances from Stellisons since around 1975 at their early beginnings shop on the A13 road in Thundersley Benfleet Essex which was personally run by the late Mr Stellison. Excellent service and competitive prices.Never a problem. However recently moved to Suffolk,bought three products , paid up front nearly £2k and advised a morning delivery around 10.00am that came about 2pm. The Salesman advised that the products would all be well wrapped when delivered yet the AEG oven had absolutely no covering whatsoever ! A couple of days later the oven was installed professionally but when trying to set the clock several times as Manufactures booklet it repeatedly cut out the RCD circuit on the propertyConsumer board. The Electician tested the house wiring and Oven connection with special equipment which were ok. Clearly this Oven is not fit for purpose Beware of new display models unless you are confident they carry some sort of pre delivery test certificate from the supplier. Because changing ovens like this is very inconvenient and disruptive to your meal routine for possibly a week or more before sorted. Apart from peripheral costs also incurred.
Speedy delivery
Good choice . Salesman was good
Ease of ordering and collection
Prompt time. Very efficient. Very pleasant attitude. Overall very satisfactory service.
The whole team were excellent from the sales person to installers and gas fitter
The whole experience from ordering until delivery was great. The staff in the shop were really helpful and arranged the delivery as soon as the items were available. The delivery came on time and the two men that delivered were very kind and helpful. Would definitely use Stellisons again. Highly recommend them.
Always informative, friendly. I have a local shop so I am able to talk to them face to face. I had my door on freezer reversed, Although it cost me £45 which was a bit expensive, that only took about 8 minutes to do. They have separate drivers at Chelmsford to those in the Benfleet, and the shop can identify the delivery drivers. So more accountability. The lads who delivered where also very friendly. I could have ordered online, but I prefer to deal with them direct and there is no option to request a door change. If I have any problems I can have direct contact with the shop.
Colchester Stellisons. What an experience! Good old fashioned customer service. Jake was exceptional and a real credit to the company. New washer ordered delivered and fitted by 2 top blokes. Highly recommended to all my friends.
The two engineers removed the old fridge and installed the new one most efficiently and ensured that we were content with everything.
Great service very helpful delivered on time installed and old one taken away We brought the same one as last brought 13years ago and the same price we were so pleased the service was excellent from start to finish will be back
Excellent service and advice in the shop. Lots of options on delivery date, so we could arrange it to suit us. Very helpful and friendly delivery team.
It was good to see the equipment and have the differences between models explained. The staff were very helpful.
If I could give zero stars, I would. The first engineer who came out to repair my washer/dryer, didn’t know what the fault was and said that he needed to reach the manufacturer. I had to call the office the next day to find out what was going on, as no one had contacted me with an update. Having spoken to the manufacturer myself, the information was easily accessible to the engineer. The second engineer who came out to install the parts required, failed to check the machine was operational before leaving and assumed it was fixed. However, on its first use the machine failed again. I was told it was going to be a week and a half before someone could come out again. After being firm, I was eventually given an appointment for three days time. The manufacturer requested Stellisons refund me for half of the cost of the parts a week ago, they still have not done so. I am recommending to the manufacturer that they no longer use Stellisons as a third party service. I have wasted hours trying to get my issue resolved.
Ordered dishwasher in store, staff were knowledgeable and helpful. Delivered rapidly, on time. Removed old dishwasher for re-cycling. Altogether a good shopping experience, which I would recommend, and use again! TR
So very helpful when my freezer broke got one to me within 24 hour s
Excellent service from ordering to delivery.
