, , Cornwall, GB
Literally the worst customer service experience I have ever had. Apple watch was held to ransom over expensive repairs that I did not sanction. Had to go through Paypal in the end. Owner was awful to deal with and had a terrible attitude. Avoid at all costs!
Great service. Good communication throughout the whole process including photos of the repair before payment was requested and tracking number for the return. Would definitely recommend. Thank you for a great service.
Send my cracked I watch screen for repair and from start to finish absolutely superb service. Everything clearly explained.. reasonably priced and even rectified the previous botch repair done by another company! Great communication and my watch looks perfect again! Highly recommend.. if only all companies looked after customers this well!! Thank you so much 🙏🏻
Finally a company that has personal touch and is actually easy to get hold off! Quite rare in today's world! The company also took the initiative to contact me to flag up an issue with my watch. My watch looks great and the turnaround was super fast too. I highly recommend.
Fabulous customer service! Fast service and my watch has come back perfect. Thank you ☺️
Such a great service efficient and great price
Very happy customer. Incredibly clear communication from Smart repairs during my Apple Watch repair and photo updates that were re-assuring. Screen repair looks like new. I highly recommend this service.
To quality service yet again from this 100% trusted trader. This is my 1st review but it’s actually the 2nd time Smart Repairs Uk have repaired my Apple Watch.. it looks great and works perfectly, I was ready to bin it but these people have spared me the expense of a new one! Thank you, Worth every penny!! Andy C
Superb service with great communication every step of the way, highly recommend for a smart watch screen repair.
Absolutely flawless service. Quoted and charged the price without trying to add in extras etc. kept me complete updated throughout with pictures and gave me a tracking number when the watch was posted back. Would definitely recommend as the service was also very reasonable!
Incredible service! Stumbled across this company while googling Iwatch repair and thank god I did! WhatsApp’d me clear instructions, when the watch was received and pictures of when it was fixed, posted back to me recorded delivery. 5* service highly recommended 👍🏻
Great service and delivered on all their promises. Kept us up to date with the progress.!
If anyone has broken the screen of an Apple Watch, you learn two things quickly. One, Apple will charge you nearly the price of the device to replace the glass and two, you should use a screen protector. I found Smart Repairs the way we all find something, through Google, and I think having reviews for services like this is important, so you don’t have to do anything blindly. I got my repaired watch back this morning. It looks great, works great and I was kept informed every step of the way. It cost me a lot less than Apple to repair it. I would highly recommend this service although hopefully I will never have to use them again! They were brilliant, but I need to stop breaking things!
Contacted this company last year to repair my series 4 watch screen. However, due to the postal strike i did not sent it, then in the mean time this Christmas i received a new watch. So i had the old 4 series repaired by Smart Repairs which came back repaired and looking brand new within a week. Smart Repairs thank you, this now on the wrist of my grandson.
Smart Repairs replaced the broken glass face of my Apple Watch. They did a great job, at a fraction of the cost of the Apple store. It took just over a week between first contacting them and receiving my fully repaired watch. At each stage of the process I was kept fully informed of progress. Really an exceptional all round customer experience.
So happy my Apple Watch was repairable. So much more cost effective than replacing and its back and like new. Fast turnaround, great communication and reasonable price.
Chris came and refurbished my alloy wheels! Great service, friendly helpful guy Did what DWV failed to do. Excellent Chris thanks
Great work by Josh and his team, sent my apple watch series 4 in for a replacement glass screen. I dropped them a quick text message to let them know i'd posted the watch. Josh replied to confirm receipt the next day. Would have been a 6 day turnaround if it wasn't for Royal Mail not delivering on a weekend but that's completely out of Smart Repairs control. Watch functions perfectly again, and looks like new, so really pleased. Had a quote for a repair of an Ipod Touch too.
I was a little dubious, sending off an expensive item in the post, but I’m so glad I did. What a professional service I received! I was kept in the know throughout with updates and photographs and my watch now looks like new. I would 100% recommend this company to anyone and everyone.
10/10 Service. I was apprehensive about sending my watch off but I trusted the reviews and went for it. They gave clear instructions, kept me up to date throughout the process. Strong communication and sent pics of the watch when done. Within a week of sending the watch it was delivered back to me as good as new. Would highly recommend fantastic service!
