Kemp House 152-160 City Road, EC1V 2NX, London, GB
Super efficient friendly service.
Good genuine quick service.
Pleasant man who did the job in under 30 minutes because I had already sourced the part needed. I thought the price of over 106 pounds was exorbitant
The Engineer was very good, he diagnosed the fault very quickly and fixed it. Excellent service.
The company advertised that a partial refund would be available if the machine wasn't fixable, however the engineer charged the full amount and refused to give me any refund when the machine wasn't fixable. The customer support team have been no help at all. I paid £85 for someone to come and tell me they couldn't fix a machine. DO NOT USE THIS COMPANY!!!
Fantastic service! I contacted on Saturday and job done first thing Monday. It’s a tenanted property and tenant very happy!!
Company responded promptly, but was told before the problem with the fridge was even looked at, it would cost £145.00 cash! Quick defrost was carried out, but a faulty part which caused the problem, could not be replaced. I was charge £46.00 for a part which in fact was the use of a steamer to defrost the ice. The company, never responded to my queries, so I had to purchase a new fridge freezer!
Good service helpful man job done
Spot on, prompt reply to enquiry, turned up the next day to fix the problem, we did need another part but they still went away got it and promptly came back to get our oven working again. Reasonable prices and quick fix. Very pleasant engineer too, easy payment system also, just apple payed.
Really prompt, helpful, sorted my problem straight away after turning up on time. Wouldn’t hesitate to recommend
cooker repaired not working properly contacted customer service 7 times did not answer call called fitter did not reply would not use again
Contact Company on Sunday, engineer and call out scheduled for Tuesday. Engineer arrived on time, very professional. Repair carried out on site. Call out costs and charges as expected.
Good communication, prompt, efficient service
Quick service, on time and repaired on the first visit. Thoroughly nice engineer.
Engineer was fantastic Communication with office could have been better.
Jeremy contacted me early in the morning and this was great because I didn't need to wait all day. He arrived a little later and he immediately set fixing the appliance and he didn't even need to discuss what was needed. Obviously it was obvious i needed door attaching but he was able to get on with the job because he had clearly known what parts to bring etc. I was impressed that he took time to check the machine was working before he left. Impressive company fair on price reassuring the price was similar to the quote. Ill use this company again
Quick response Helpful operative
Engineer confirmed appointment on the day, turned up, located and fixed issue quickly. A payment issue was resolved promptly to my satisfaction. Great service, would recommend.
Really quick to get booked in, chap was friendly and sussed the problem straight away, fixed in a jiffy and on his way. Great service thank you!
Very efficient booking process, responsive and quick. Engineer was punctual, professional and knowledgeable. Overall very positive experience
