Company Details

Went over and above with customer service and helpful advice. Really made the process quick and easy. Felt looked after. Many thanks Danny!

We are an international family whose son started uni just as Covid mucked with everything. Safestore Earl's Court was always understanding with our somewhat complex situation. High marks for customer support and clarity of communication.

I needed a storage unit for my huge collection of cookbooks and other household items and I received astounding service from Junior Aminu. It took only minutes to set up the rental agreement and he was so knowledgeable about the size of unit that was required. If only everyone was so great at customer service.

The manager of the storage made it all easy for us packing our stuff into the storage and we got a good bargain I must say. I recommend safe storage

Fantastic customer service, spoke with Danny and he couldn't have done more to help and advise me.

What great customer service from Danny Carlyon, he was very knowledgeable and if I have any questions I could contact him directly. Excellent!

I spoke with Junior and he was extremely helpful and pleasant. Very easy process booking with Safestore and would definitely go for it again.

Safestore have been absolutely fantastic. I had an emergency situation where I needed storage for furnishings. They have been flexible, responded to queries and been incredibly helpful.

Easy to understand and very helpful explaining everything. As well as very polite.

Very helpful. Will definetely recommend and also affordable

Easy to reserve and friendly support

Spoke to Jason from the Newport office who was super helpful, gave me different options and was really friendly. Top marks Jason well done

Jason was very professional and absolutely friendly. He was able to advise on the best solution based on his experience and expertise. I was very satisfied with the service provided.

The whole booking process was really straightforward and everything was sorted really quickly. Everyone that we dealt with was really helpful and friendly. Brilliant service!

Coventry Safestore is a well maintained facility, Rashida and team do a fantastic job. Easy access on the A444. Easy to set up, reasonable rates. I've been to a few storage facilities and this is definitely a 5* rating.

Daniel was very helpful on the phone. Likewise Angarthe in person.

So easy to deal with the folk at Safestore. Was advised on options that gave me a really great deal. Many thanks to Danny for all his help

DO NOT USE SAFESTORE I rented a storage unit, in February, and was told that i could not get an NHS discount and a long term discount on the same rental so i opted for what i thought was NHS discount i even provided my ID, now when i tried to close my account i am being told that i am in a long term contract and cannot leave until January 2025, this does not say this in the contract i signed and now i am trying to close my contract, all the staff do is say we told you this and ont the phone , as if thats legal and binding which makes it my word against theirs, i have seen other reviews and similar issues are occuring, DO NOT USE safestore they are very unprofessional, i will update the outcome of my complaint on here

The employee I spoke to was super helpful and made sure I got a storage room despite my previous trouble getting one.

Quick and straightforward answers. Danny checked and compared the cost of several locations for us.