61-64 Sapcote Trading Center, Powke Lane, B64 5QX, Cradley Heath, GB
With 30 years of industry experience and 10 years with Royal Bathrooms, we’ve been transforming bathrooms into stylish and comfortable spaces. From heating and shower enclosures to vanity units, basins, and complete bathroom suites, we offer a wide range of high-quality bathroom products to fit every need. Trusted by over 200,000+ customers, we pride ourselves on providing premier quality, affordability, and stress-free shopping experience across the UK. Explore Royal Bathrooms today and see why so many customers choose us!
Gave me a time frame for delivery and was on time. Very polite driver and was very helpful, definitely use this company again.
The worst customer service I have ever dealt with. Unable to accept blame for not one but two damaged baths. Then has the outright cheek to refuse delivery of a third.
Fantastic service from Royal bathrooms! I've now ordered twice from them and am very happy with my bath and toilet. A quick delivery and great quality items. Definitely value for money and not cheapily made. 1o/10 guys and keep up the great work 👏 thank u
Quick delivery, good quality items at very reasonable price 👌
Great product, fast delivery, easy to fit, happy customer
We ordered the most beautiful sink and cabinet for our bathroom. The customer service we received was outstanding. Any query we had was responded to in a timely manner and super helpful.
What a brilliant company! Excellent communication and service whilst buying items for an ensuite bathroom: shower, shower tray, toilet vanity furniture and taps. Items delivered on time and with courtesy. I as the customer caused some problems changing my order twice but this was not a problem. I explained on the phone and was met with understanding. I cannot praise the company enough and fully recommend on price, quality and service!
Great products, as well as support, we had an issue due to faulty installation, and even though we were well out of warranty, Royal Bathrooms were more than accommodating and helped us with replacement parts needed.. Would use again.
We bought a shower tray and riser kit from royal bathrooms,the quality was fantastic and delivered early with plenty of communication from the seller,the delivery guy was also very helpful,when the en-suite is complete we will definitely be going back to them for our main bathroom supplies
Excellent product, has the whole shower package and Well packaged timely delivery and then to fit it... had to ask for a installation manual as plumber misplaced the installation instructions..(they were put in the new mirror cabinet-he forgot where he put them ;) a copy was sent immediately and the day was saved- shower installed that day and in use the next.. and it was fabulous... manythanx
Very happy with the sink quality product will use again and quick delivery
I am more than happy with my shower cubicle the quality is frantic love the handles. Delivered with care wrapped very well less chance of damage I kept my tray from my old shower and the new cubicle fits brilliantly. I have recommended to my family and friends. Thank you so much Royal bathrooms
Quick delivery Bifold shower door well packaged and in perfect condition Enhances bathroom
This company do not give a monkeys once they have your money. We bought a shower enclosure and base from their GRAND range. Nothing grand about it at all. At a guess I would say that it is cheap Chinese junk that they have re branded. The instructions and parts list are virtually illegible. We only discovered that we had seals missing when we asked them why our shower was leaking badly. And when they did send the seals they were a waste of time. When you complain to them all they say is that you have assembled it incorrectly and their favourite saying is ( A plumber would have known) I have been in the building trade for over 50 years and lost count of the number of showers I have fitted but quite honestly lost the will to live with these people. All they do is ask you how you did it then tell you it was the wrong way therefore no warenty. This is an online company shifting junk. Do not waste your money. They are a front for a business called Shafqat enterprises Ltd. Royal bathrooms are not a registered business even. Paid a lot of money for a sub standard product. Avoid like the plague.
AVOID!! Ordered Elana 1100mm wc/basin unit pictured, delivered and looks nothing at all like the colour on website, scratches through protective film, terrible build quality with mis-aligned unit sides and overtightened mis aligned bolts. Sent straight back for full refund, customer service only by email no telephone contact available, not a modern company and certainly do not show respect to you as a valued customer.
Excellent efficient service, products and delivery.
Easy ordering and excellent prices. Delivery was quick and the driver phoned when he was close to my home. On arrival he took my purchase to my garage and put it at the back as I requested. Nothing was too much trouble. This is my 2nd purchase from Royal Bathrooms and both times I have been very happy with the service.
DO NOT BUY from this company! Awful product quality and inaccurate measurement description. Ordered BTW toilet with a soft closing seat. Seat arrived cracked. Replacement seat arrived even more damaged and cracked. Second replacement arrived with broken fixings. They blamed the delivery company for everything… Toilet pan when fitted and tested turned out to be cracked inside. Replacement arrived also cracked even though they have assured me that it was quality checked. The pan also had fixing holes in a different place and flush inlet higher by 10mm… Second replacement came scratched but intact and with fixing holes being again in a different place and same story with the flush. Didn’t bother with another replacement and had to pay my plumber again to readjust all pipes and reinstall the pan. When I asked for compensation due to all additional cost I was told it was not covered under their warranty so only options were replacement or refund. Customer services were responsive but overall experience was terrible. Avoid at all cost.
Absolutely fantastic Customer Service. I needed to exchange a shower screen months after it was bought, and Royal Bathrooms answered my email within an hour, and had collected and replaced the shower screen within a few days - completely fuss and hassle free. Absolutely wonderful company to deal with and all staff extremely helpful. Will definitely be using again.
Shower base Bought a shower base which was very high quality complete with trap. It was delivered well packaged and very quickly. Highly recommend and i would use again.
