Company Details

Absolutely thrilled with Printster! We recently ordered a large number of bespoke printed mugs for our charity event, and they truly exceeded our expectations. The entire process was smooth from start to finish—Printster’s service was incredibly fast and efficient, and the quality of the mugs was outstanding. Each mug was a perfect, personalised memento of our event, and everyone who received one absolutely loved it. I highly recommend Printster for anyone needing top-notch custom printed items with impeccable service! Five stars all the way! 🌟🌟🌟🌟🌟

Simple, good quality and quick. Great.

5 star service. Lovely mug. Prompt delivery. Would use again

Seamless process from ordering to delivery. Good quality product.

Im happy with my purchased. The quality of the photos are nice and my fiance mum will for sure love the coasters I got her. Just order in advance due to they have falsely advertise that item will be delivered within 24hrs. Other than that Im happy with what I got.

I paid £8.62 for the express delivery option (same day dispatch, 24-hour delivery). 4 days after the delivery date, the product still has not arrived. The event I needed the product for is now over. I requested a refund and was refused it, saying they do not guarantee delivery by any date. Terrible customer service.

Terrible company, awful and rude costumer service. They lie about delivery times, I order some stuff for my friend's hen do, paid double to have it delivered next day...7 days later it hasnt arrived and they say...delivery times are estimated and blame royal mail. Unprofessional and ridiculous, stay away from this company.

I paid 8.29£ next day delivery for a 13£ order, so I could have a photo face personalised for my friend's hen do. It didnt arrive the next day, or in the next 6 days, and now they are saying it might take 10 days. When i confronted them with this they are saying times are esstimated....SHAMELESS. Why would I pay twice as much to have something delivery urgent if it was estimated.."it could be tomorrow or in the next 10 days" so stupid. They refuse to refund me for an order that I wont be using as the hen do is finished now, Even that I sent screenshots with next day delivery on my order.

I placed a large Order on the Sunday afternoon and it was delivered very promptly on the Tuesday lunchtime. Well packaged and very good quality print. I did order coloured mugs but white ones came through with my image on. On speaking to customer services I was offered the option to re send the order or receive a refund for the price difference which I have received already. I am very grateful this has been dealt with so efficiently. I am very happy with the prompt delivery of my items, quality, clear image and pricing. Will definitely use again.

The mugs we ordered looked just like the photos and despite bank holiday we receive don time

Excellent service

3 different personalised papers ordered. All were poor quality paper and arrived folded. Paper ripped ashen cut with sharp scissors. Due to the folds and creases most of the paper was unusable and wasted. It was not clear when ordered that paper would arrived folded. Very disappointed with products and will not purchase again. I did contact Printster with my complaint and was advised they would not review it as it met their conditions on the website.

Paid £10 for p and p for 36 hours. Still not arrived 4 days later. Spoilt a joke we weee playing on someone for a reunion Shocking service. Do not recommend

Ordered twice. Twice had faster han I expected delivery. Purchased for my wife. So far she is over the moon with what she has.

Great mug & really easy to design. Very fast delivery & packaged well.

Came in no time at all. Excellent quality and wonderful packaging

The customer service is awful. Their answer is they are happy with their quality and so you as the customer and your opinion do not matter. T shirt print quality is terrible - see through printing looks shocking

Ordered two mugs with custom designs, one b&w and one pop-art. Both designs are very clear on the mug and the colours are excellent. My only negatives are that there's no option for different fonts or text sizes, and there should be an option to preview your design on the mug as opposed to just seeing the image with the text below it. Delivery was quick. Chose the next day option and received them within 24 hours of ordering.

I ordered a photo-mug late on a Saturday evening but requested cancellation the same evening when I realised the photo would be smaller than I wanted. I didn't get a response until 1.30 on the Monday afternoon, when I was informed that my e-mail had not been read in time to stop the mug from going into production. I thought this was poor customer service and won't use the company again, but the photo-mug was well made so in fairness I've given three stars.

Perfect product, just as advertised. Has brought big smiles to the recipients’ faces!