Company Details

I often order classical music CD's from Presto Music and always find their service excellent. They respond quickly to my orders and usually within a week I have what I have ordered. Their very extensive listing of CD's by composer is easy to search and to find the often rare recordings for which I am looking.

Presto Music is a great company to deal with. Their prices are very competitive and their customer service is superb. They communicate well with their clients and I am very satisfied with my recent experience in placing several orders with them.

I still like to listen to music on CD and I'm so happy that Presto Music still stock them and I can almost always find what I'm looking for. They give excellent and quick service and if there is an unavoidable delay they always keep you well informed of the situation.

I have ordered CDs and DVDs from Presto for more than ten years and I'm extremely pleased with their service. Great selection of classical music and music books. Lots of special offers which are always worth checking. The website is easy to navigate and a truly wonderful source of information. I'm from Finland and was a bit worried how the brexit would change things, but everything has been going as smoothly as before the brexit. Can warmly recommend Presto to all classical music lovers.

A very clear and helpful service, easy to understand and straight forward.

Fantastic service from start to finish. They helped me out with hiring a digital piano for my wedding when no one else seemed interested in a hire for just a weekend. Super responsive everytime I sent an email. Gareth was amazing to deal with and even carried the piano out to the car for us when we collected

I have a request and Pammie at Presto Music is going out of her way to help me out. It feels really great when people are kind and helpful, and doing what they can to provide what you need.

I am impressed by the customer service. I reported a problem with the downloader app for Mac and the company responded almost immediately. After a couple of hitches, they got it working again and everything now works - a couple of hours later!

Everything depends on the right lead from the top and the quality of staff carrying out instructions. I recently placed an order and asked for the despatch to be delayed because I would be away. This was confirmed in an email by the manager concerned. Within a week I had a despatch notification telling me the CDs were on their way. When I complained that my request had not been adhered to, a minion was delegated to make a form of apology. Passing the buck, blaming somebody else and not stepping up to the plate is something that politicians are very good at doing. When it happens in the retail business it is truly exasperating.

This appears to be one of the last independents where you can obtain CDs at good prices. It is a great source not only for discs but also books on all aspects of music. Many of long deleted CDs can ordered using their own disc duplicating service with the disc indistinguishable from the original. They have a wonderful website which I not only use for searching for recordings but as a valuable tool for research. Finally they have the best streaming site for lovers of classical music and the rewards for the artists is far better than the likes of Spotify plus as a subscriber you receive discount and free postage. Chris Driver. P.s. the whole staff appear to also be deep lovers of music.

I ordered some music to be sent Royal Mail first class tracked and it got sent to a different address by mistake and was not forwarded, so as the music was urgently needed for an exam Presto sent me a replacement copy the next day. Excellent service at no extra cost to myself. Fortunately the postman got it right the second time.

The website is helpful and gives details of the editions. Orders are handled with reliable promptness. I find the DPD delivery option useful as the postal deliveries are unreliable around here..

Everything I order is dispatched in a timely fashion. The staff are knowledgeable and provide excellent customer service. They’re a pleasure to deal with. They seem to have extensive stock or are able to source items quickly. I thoroughly recommend them.

Fantastic range of music and exceptional service with downloads - friendly, swift and helpful support with a pro-active interest in helping the customer. A* 10/10!

I have used Presto for a few years now and have to say that their service is exemplary. If music I want is available, I can, and do, obtain it from this company. The incident that caused me to write this review concerned a CD I ordered, which was damaged in transit (the circumstances were such that it could not have happened any other way). I sent an email to Presto explaining what had happened and, in view of the situation asked what I should do next. I received a reply from Pammie Moore, who told me that a replacement CD had been ordered from their distributors and would be sent on to me. She even apologised for something that was not Presto's fault. Could there have been a better outcome?

Good site. Wide range of music.

Clare at Presto Music went out of her way to help us find just the sheet music we were looking for, even though it was a bit niche - so helpful and lovely to talk to! Thank you so much.

Always excellent service from Presto. All the latest classical cds in stock at good prices. Cds are sent well packaged.

Finding rare albums to download. Easy domwloading, excellent reference system for tracks and affordable. Love it

Ease of ordering, excellent download service, splendidly safe packaging and reliable delivery