Company Details

Fixed My issue promptly

Best company I been with.

Didn't get me setup nationwide. Still missing norpass and some east cost states. Disappointing.

Skill knowledge straight to the point

Great Customer Service!

Great everything is easy and all tolls are in one bill! Works great!

He tenido dos malisimos momentos llamando a PrePass para que me regresen el dinero que es mio, ademas de un pago de mensualidad que cancele el serviciohace mucho y ne siguieron cobrand, la primeraque me iba a dar el crédito por cobrarme cuando ya no tienen que cobrarme pues finalmente como si fuese mi madre pues mira sino entiendes es tu problema ya yo dije como es, me colgóy no dio el crédito, ok, les regalolos 25 dolares, pero luego la siguiente pues dice no el créditono se puede dar. Esto se cobró porque si y listo jejejjee waooooooo. Te tratan mal. No entiendes y preguntas y solo te dicen son las reglas, sino te parece te cuelgo. Así. Literal, hable con la primera persona, no recuerdo el nombre y me colgó el teléfono simplemente porque no entiendo que me digan ahora voy hacer esto tienes que llamar de nuevo mañana para hacer algo más. Porque tengo que volver a llamar si ya estoy llamando hoy, como si tuviéramos el tiempo del mundo en este país, además me amenaza con colgar y cuelga luego otra persona llamada madison. No me quiso dar su apellido ni número que lq identifique, la llamada la hice hoy 4 de enero a las 2:53 de la tarde fue la segunda llamada. Como cliente tengo mis derechos, y parece un servicio comunista, dictatorial, así es y listo. Sino te gusta te cuelgo el teléfono waoooooooooo experiencia muy mala. Más nunca en mi vida uso PrePass.

I canceled my account two months a go and they still charging me $176/month claiming that my return for the transponder didn't arrived 😤 yes it our mistake on my truck drive side but not fair not to cancel my account even if I called them to cancel my account several time they said the only way to cancel is to claim that the transponder is lost and pay another $100 service charge which I did but really sad that I can't do nothing about it and waching getting reaped off, please think before getting the service

It has been a great experience being able to bypass the ports expecially when they are very busy and through the holidays when time is of the essence since having to slow down because of weather.

Great service

a very good system for the future to monitor Auto

Very happy with the service, it saves me time, peace of mind in daily driving, having the prepass is like doing the right thing.

Que a mi con un Hotshot no tengan ese nivel y no me indican con las luces si entrar o no al weight station

I love this, there's something magical about seeing the sign "All Trucks Ttop at Scales" and then recieving that green light on the prepass and driving right past the scales.

Don’t really care for this long unit in my window but it’s not that bad. Other than that I like it

Absolutely it save time and money

Easy invoicing, great communication and ease of bypassing weigh stations

Weight station bypass save time cost effective

The easy use of the transponder and percentage of time we get the green light. I would like the phone app to have a better notification or an option to review notifications on the phone app. But overall we really like the transponder, app and experience with PrePass. It's been great and would recommend PrePass to everyone.

Saving time and fuel , skip entrance to scale