Company Details

After driving for 6 months using toll services of PrePass and one level 3 inspection . My weight station bye pass is activated and I love it. Amazing service, I giggle every time I get a green light and see the long line at the scale houses!!! I gave a bad review last month but now I have full access to all the functions of PrePass an I love it!!

So far Pre Pass is excellent and save us ton of time.

I've had prepass for a year now I paid the full year up front ! They send you emails about your blance but don't email you or give you a courtesy call that your year is about to be up but that WILL give a late fee !!! Bad attitude customer service !!!!!

PrePass is awesome

DOS VECES HAN INTENTADO SUSPENDERME EL PREPAS QUE POR EL DOT (RATE) SIENDO QUE SOLO TENGO EL5% , HABLO Y DICEN ES POR EL DOT, PERO INCOMODA ESTAR ASI.

It’s ok when it works. Been pulled in the ports more times empty then when loaded.

Can't express enough how nice it is to be able to bypass weigh stations. I don't ever run heavy, so being pulled in to ck my weight was always a waste of my and there time.

Saves you a lot of time & Money

They can get you bypassed however it's a bait and switch situation. When you talk to them on the phone, this is the friendliest and most competent they will ever be towards you. I signed up for auto pay, after two months they turned it off, started getting charged late fees because I was expecting the bill to be paid automatically. Turned it back on, got charged more late fees because the bill wasn't paid. I canceled their services over 7 months ago and still getting emails about owing them money, every time i get one the price goes up, I think its up to over 180 dollars now. Customer service refuses to talk to me, they won't give an intelligent answer or be helpful on the phone, emails are useless. Prepass exercises very shady operating standards but what can you expect from companies that extort truck drivers.

So far is working as expected

Great service, very helpful

This company has been very helpful and courteous. I have nothing but good comments about the company.

ALL GOOD,EXCELLENT

Misleading for new trucking companies you have to have so many inspections as a new authority before they give you access to the full PrePass experience super disappointed I will change my rating to a 5star once I can actually start bypassing scales but been in business since oct 21 and still don’t have access to the scale part of prepass

I am happy with this service but I don’t like you are not open on the weekends If we need to make a change in the account we can not find anybody

Just makes life simpler and saves lots of time and money. Them you

30% green light 40% red light and 20 no light. No light is the same than red light 👎🏾. I hope you’ll fix it

So far so good we have only had the pass not light up a few times.

love prepass

Time saver at all the time