2929 North Central Avenue Suite 1500, 85012, Phoenix, US
PrePass is the leading provider of weigh station bypassing, toll payment services and trucking safety software. The most bypasses means the most savings.
To much many And difficult understand
They handled all that I needed help with. I was a customer with them. They assisted me coming in and going out. I want to say thank you.
It's been going good, now that I've have prepass no more pulling in to the weight stations. Keeps me rolling, I definitely recommend it to others drivers.
What I dislike is autodrafting my account before I even get a notice of payment
This very bad customer service
I've gotten 1 bypass and was charged a dollar. The only other time it's green is when the station is closed. I'm paying a monthly fee I guess you still gotta pay the tag fee. I will be returning the bypass device it's just not worth it.
Historically, prior to this prepass account, I have been red lighted. With this account, one time.
I am getting red light bypass entering California from Nevada entering interstate 15 all the time and everyday.
I keep getting my prepass shut off and having to turn it back on about my IFTA number being inactive and you guys say it's the state doing it. I've talked with the state and they say it is on prepass's end and not theirs. I would like this to stop happening. Everything else seems great so far
I still have not received my prepass equipment, but have been charged since July of 2022. It’s now October 20, 2022. What’s up with that?
So far has made business run smother using the PrePass, typically we get through almost every time.
As a secondary weight station by pass it’s great, some sites PrePass so when drivewyze says to pull in the PrePass give me the green light, save time and fuel
Excellent service
Thanks to prepass because you make traveling on the road super easy
It just died one day. No signals at all. Cost me money.
It was OK as far as I can see,
Good, always room for improvement.
Prepass has horrible customer service! I went through tolls, and when I submitted an invoice received (several notices) they didn't take care of it. What's the point of having and paying for a service whereas absolutely no service is being done! I would rather stop at every Weigh Station than to utilize this worthless service!!! My new transponder is working flawlessly and I'm not getting charged a monthly service fee. Save yourself money, time, and a headache by not signing up for this service!!! Zero stars at best!!! I'm writing this review to bring potential customers awareness! You'll thank me later.
I’m not getting green light and it’s been like a month already
Every month charge more then have!!! I think it is a big big mistake!!! Error of the program
