Unit 16 High Carr Network Centre Millennium Way , ST57XE, Newcastle-Under-Lyme , GB
Plumb Arena is a leading online supplier of plumbing and heating products ranging from boilers, radiators, heating controls, bathrooms, pipework, heating spares, fittings and accessories. We supply literally thousands of high quality products across the UK from a wide range of leading manufacturers all at great value trade prices. We also have a goods collection and distribution depot in North Staffordshire If you are unable to find the products you are looking for please contact us on 01782 576943 or email us at [email protected]
Just as ordered, on time and good price.
As ordered and on time
ordered part/ delivered - stress free
I saw a mixed bag of reviews but being in the e-commerce game myself I know this isn't always a fair representation so I gave Plumb Arena the benefit of the doubt and I'm glad I did. Saved myself a lot of money, and delivery was earlier than expected and very securely packaged. Couldn't ask for more. Happy to use them again!
Great products and service Thanks
Got what I ordered - eventually.
Always a good service and good prices
Excellent service and quick delivery
Great customer service! Thanks James, your customer service was really good and I was impressed. It would be a target for other companies to aim at. Paul
Excellent service
I’ve ordered room thermostat online from this web site. After week and a half from confirmation of my order nothing arrived. I’ve contact them directly and no one was able to tell me what is going on. Ask for refund!
Website a bit basic but everything else a - ok
Would use again slick website and delivery
Excellent service. Unforseen problems occur occasionally for anybody and you never really know how good a company is until one happens. I spoke to James and he rectified the issues quickly and professionally with a friendly manner. I will definitely be buying with confidence from Plumb Arena again.
Part ordered, and was dispatched almost before I’d got the kettle on. Excellent. The only thing I’d add is they use one of the smaller carriers and I happened to be out when they tried on a Friday, so it was quicker for me to go to the carrier’s depot at the weekend and pick it up. Simple Royal Mail for a hand sized package might have been better.
Absolutely brilliant service. Spoke to a very helpful gentleman called Andrew. Will definitely use this company again
Excellent service Arrived next day
Plumb Arena notified me that my order placed on 31 March 2018 was processed on 3 April 2018 but still not received 9 April. Cannot contact Plumb Arena - doesn't answer (multiple calls). Company does not reply to recorded messages. Company does not respond to call back request. Company does not answer email. Disappointing.
super service, cont not ask for better.
Had too many issues with this company. Poor service, parts not sent out causing late delivery. Had to threaten a credit card charge back to get £200 refund on out of stock part. I was told lies about the refund. Lost all trust in them. I’ve learnt my lesson and given them more than one chance to mess up. When they mess up they fail to put things right in a timely manner. You’ll have to constantly chase them up. Good Luck in contacting them... no response to e mails. No call back from phone messages. Takes ages to get though on the phone as you can’t hold in queue. Threaten a chargeback and they’ll answer your email. I’ll avoid them in the future. There’s a reason why they’re one of the cheapest online.
