1023 Springdale Rd, 78721, Austin, US
The therapist-approved, all tool no toy smartphone for kids. Stop fighting about phones in your family as soon as you want to, and build the lifetime habits of a healthy relationship with technology: machines serve humans, humans don't serve machines!
Fantastic help with clear directions!
They helped me figure out the android way of things. Im an IPhone user so There is s bit of a navigation learning curve!
Chen B. was super patient and helpful. Great first experience! Wendy
Julia O was very helpful and resolved my questions. She was very patient.
So far so good. Just got the phone and I am setting it up. Ran into a little issue and the support team helped me immediately! Great Customer Service.
I contacted customer support over the website's chat feature. Chen B was very professional and helpful and very patient with all of my questions. Chen made it easy to get a resolution to our issue.
We really appreciate all that this interface does to keep our kids safe. Although the VPN can make correct installation of applications difficult, the customer support team does a fantastic job of addressing any issues.
Great service, great support. I'm so thankful this tool exists to guide youth through technology and teach responsibility and tool use, not just consumption and momentary highs/ illusions of reality.
This has worked well for us so far. Customer service has been able to help with billing and technical questions. The phone has worked well for our needs. Thank you.
We've been using a pinwheel for for our 6th, soon to be 7th grade daughter, for about a month now. We are very pleased with the device, it's features, and the customer service experience. I would definitely recommend this phone to those who might be nervous to get there middle school student a smart phone.
Fast help and fixed the problem!
Very helpful in fixing technical problem. Thanks!
Loving Pinwheel! It does everything we hoped it would and customer service is great. We love Chen! He always takes care of our questions or issues
Very attentive and helpful customer service.
The issue was resolved by Tony and Chen. They were very prompt and courteous. They are a great example of excellent customer service.
Pinwheel is a fantastic tool to teach kids how to use a phone. Plus the customer service is THE BEST.
Had issues with modes overlapping and not being able to fix it through the caregiver portal. The live chat is awesome and Chen helped me work thru the issues quickly and I had a resolution.
Super helpful! And was able to get everything fixed! Every clear on how to fix the problems. Thank you very much for your help today!
Julia O helped me and quickly solved my problem! Thank you so much, Julia!
Absolutely amazing customer service by Ed and other representatives always! Very quick response and resolution of any issues. We are a big fan on Pinwheel’s phones and service. Thank you so much for all that you do to make your company top notch!
