Stores Road, DE21 4BD, Derby, GB
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands.
The surveyor arrived on time and helped walk through the process in a calm and friendly manner. Report came out in the exact period that they said
Great service from start to finish. Their processes are really efficient and staff really friendly and informative. We had some delays in the house we were buying, they continued to contact the estate agent to get updates and try and book in the survey. When the purchase fell through they were able to then transfer it to the new property. The survey was thorough and the surveyor followed up with us to answer any questions
Great service overall. The level 2 survey I ordered was very thorough and delivered well within the advertised time. The surveyor also contacted me after sending over the report to answer any questions.
Quick and efficient. Very happy with the service we received.
Professional and thorough survey Conducted. Survey completed and report received promptly. Telephone call received to discuss report after a few days and all queries were dealt with. Very happy with service and highly recommended.
My survey was carried out the following week after sending my authorisation form & payment. I received my valuation report the day after the RICS Surveyor had visited my property. Very happy.
They were really prompt got us booked in straight away, sent the report over 3 working days after and rang us 2 days after to talk us through the report. Very thorough and knowledgeable.
Very professional and took time to ask my consent to share information with mortgage broker. My flat was in a unique situation so took longer than anticipated to get the report but luckily I'm not in a rush. Would have liked to know about the delay sooner as I had to wait a few days but my surveyor was happy to be contacted at a convenient time for me.
Did exactly what it said on the tin.
Swift professional service. Report was issued within 3 working days.
Excellent service, great communication throughout, highly recommend
Professional, clear and speedy response
Professional service which provided a prompt service.
Only good things to say about Pinnacle. Our surveyor Andrew was excellent, he took the time out to explain the survey findings and ensured that we were well informed before making purchase. I had a query whilst Andrew was on annual leave and one the directors returned my call to respond, the service that pinnacle delivered was exceptional. They went above and beyond to deliver efficiency and excellency. Well done to your team!
Very professional and fast report.
Fast, efficient and professional. Phone call after the survey to go through the report was excellent. Definitely recommend!
Excellent service and they actually contact you for you to ask any questions and the best thing was that they highlighted some crucial information that detered us from buying a property... that could have potentially ended up been a big mistake. So thankyou
I am glad I chose these for my homebuyers survey. They arranged to attend the property directly with the seller. I received the report the day after the survey was completed which was brilliant. It was very thorough and detailed. The surveyor called me a few days later to discuss any queries I had. They also responded quickly to further queries which I emailed to them. Would definitely recommend for a thorough job.
My experience was very good. Very helpful. Friendly and super fast.
Andrew was helpful and friendly on the phone and gave a full survey of everything that you could think of. Great service!