Company Details

Great balloons, nicely arranged. Ready to collect on time.

I recently attempted to purchase party supplies from Partica. Unfortunately, the customer service was extremely disappointing. When I entered the store, the employees seemed more interested in socialising than assisting customers. Although there were only a few other shoppers present (my three friends and two other girls), my friends and I were loudly talking and laughing. I admit we were a bit boisterous, but not excessively so.Later, while browsing, we overheard the employees loudly discussing us, claiming we were misplacing items. While I did briefly put one item on the wrong peg while talking to my friends, I immediately corrected it. When I approached the counter to make a purchase, I received a dismissive and condescending look. One employee then threatened to remove me from the store for the minor item placement and our laughter.Although I've enjoyed shopping at Partica in the past, this recent experience was upsetting and left me and my friends feeling degraded.

Really helpful and changed the balloon types in the inflated bouquet ordered last minute without issue. Good communication throughout

Order changed then cancelled the day before delivery. If you want balloons delivered I wouldn't bother. Spent £50 on an order with a large special delivery fee over a week in advance. Messaged to say certain items weren't available and would I be happy to swap them out which I did. Then messaged the day before the party when they were due to be delivered to say they couldn't deliver them on time. Awful company with awful service!!

good service

Ordering process is straight forward and great. I just wish it had said if the balloon I wanted was available or not at chosen store. However the store did call me to say they didn't have it and offered an alternative that I could decide if I wanted or not when came to collect the other item.

Swift and efficient service!

Easy ordering on line and everything was ready at time of collection

Went to the party shop in Sutton very good staff especially a girl called Leah very helpful

Great customer service and really easy to order online for pickup.

Easy to order online and great service in store when I collected the balloons!

Excellent service at Partica Sutton. Ana helped me find what I needed for my daughter's party table and made suggestions on colour combinations. She checked the list of articles before billing me and then checked the bill with me. Will be returning.

Thank you for the amazing helium balloons ! They definitely made the wedding look lovely.

Went to the Sutton branch for Balloons for my Mum's birthday. Shak and Ana were attentive in assisting me choose the colours of the Balloon display to match birthday colours. Super happy, they complimented the birthday table!

I always order from them, I realy like them they are very nice, good luck for them. Thank you

The item broke within moments of putting it on - the feather fell off so it was pointless and not used in the costume!

Online ordering easy to use The balloons were perfect and ready on time same day as I ordered them!

Always good quality & balloons & ribbonss

After a phone call with the store (yes they answer their phone and speak to you directly!!!!), we established they had the balloons in stock & could fill them with helium & we could pick them up (we gave them very little notice). When we got to the store the staff were friendly, helpful and pleasant. It was one of the most pleasant retail experiences I have had in the last 5 years. I thoroughly recommend them & will certainly use them again. The balloons and accessories help make the party a full success.

This is for Partica Kingston - Zoe Outstanding services by the team in Kingston, want to kit out my sales floor as a football theme and i managed to get everything i needed and delivered on time. There are other party shops around- or so they say but they are Rubbish - Partica are far the best. thanks Partica , Zoe and the team. Louise x