34, 36 Fife Rd, KT1 1SU, London, GB
As always, excellent balloon bouquet, delivered on time. Thank you
My mum collected a balloon unfortunately when we got it home the glitter hadn’t stuck to the pen used for the writing. We called thinking we would have to go all the way back, however they was very kind and delivered me a new balloon within the hour. I was very happy with the service and even added extra balloons. Will always use partica from now on. Thank you
My experience was so helpful from Kellie & Justin. As it was a very last minute 30th birthday party for this Saturday these two lovely helpers must of got every silver/grey plate out of their stock room for 100 people! I also got the napkins cheaper too! Would def go back!!
So simple from ordering to pick up!
Did not have all the items that I pre-ordered online available in the shop.I bought a happy birthday balloon bunting and two of the letters exploded or did not inflate properly
They didn’t have everything I ordered but they gave me perfect if not better replacements. They girls in the shop were great, would definitely recommend them for any party needs!
Staff communication was excellent even though there was error made by my side during order placement
Great Service. Phoned me to clear up anomaly on website before delivery. Delivery made in person which was unexpected
Exactly as ordered online, balloon bouquets were constructed with care and attention, and on time!
Really helpful staff. Not sure of his name but spoke to a man on the phone on Thursday about a order I messed up and he was super helpful!
Order online, inflated letter with balloons, after a week the balloons are still standing. I did a click and collect order, staff were very friendly in store.
The thing I ordered online wasn’t available in chosen store but got a call from store manager explaining and suggested something else. Very helpful but site should have said item wasn’t available at said store
Very good overall service, online easy enough and in store was great, balloons ready and waiting. Thank you
It’s mostly okay Bit pricey But what’s most off putting is they don’t offer refunds There are some products I think fair enough But anything unopened in a packet? It’s a bit odd Extremely off putting and I won’t be back I like to get enough decorations so I’m prepared, only took back one item out of a whole purchase
I asked my family to pick up my orders the given time and they got home only the quoter of it … I had a voicemail about the rest been left behind. So I needed to get there and collect the rest of the order 2 hrs later and it wasn’t even ready the time I arrived …..
Love balloons pre ordered and all ready on time.
Quick to respond very efficiently
Excellent service, store sent me pics before putting together to make sure I was happy with the colours. Balloons were packed in a bag securely and they turned out so lovely! 9 days later they are still inflated and looking great! Thank you to Carmen @ the Kingston branch!
I placed 2 orders to be collected on the same day. The shop was not aware of the orders and nothing was ready. The balloons were prepared as the person collecting waited. The writing was supposed to be glitter but turned out plain white. The balloon weight was not the one chosen online at all. They had to be reminded of the confetti bags. The balloons were beautiful and the staff members apologetic. However, it was not personalised exactly as ordered.
I had paid for a weekday delivery and found out it wasn't delivered on the Friday after I followed up on the day and for told it would be there from 1pm. It turned up while the birthday party was happening on the saturday so not ideal.
