9100 Wilshire Boulevard Suite 800E, 90212, Beverly Hills, US
My customer service experience was excellent. Kelly Hyslop and Jody Davis explained the process of setting up my account, walked me through each step with confidence and precision, and followed through with checking on answering any follow up questions that I might have. I enjoyed working with both of them and highly recommend Oxford Gold Investments to others!
As a newby to the investment world, I found Mr Malek very knowledgeable regarding investing in precious metals. Initially, I was very apprehensive, but Mr Malek's demeanor immediately removed my fears and concerns. It was indeed a pleasurable experience to in dealing with him and won't hesitate to call him in the future for any further investment.
Matt provided Clear and Concise answers to all my inquiries. His professionalism and market knowledge allowed me to securely plan my investment strategy He communicated and set the appropriate expectations. Well done
So excited to have purchased my first order of gold and silver. I did my research and was pleased with what I learned about Oxford Gold Group. I hit the jackpot when Chris called me. I was very nervous and unsure. I was making a large investment in precious metals, as well as rolling over two IRAs into Gold IRAs. Chris took the time to walk me through it. He is knowledgeable and efficient. He sent me all the information to review. When I was ready to pull the trigger, he patiently went over all of the options and made sure I understood and was completely comfortable. He was able to secure me some great deals. I can’t wait for my metals to arrive. I look forward to continuing to work with Chris in the years to come.
They did what they said they would do and kept me informed every step of the process
Above and Beyond expectations. I submitted a request for a consult. Jody Davis responded shortly and was on the schedule for an interview that same day. It was a very in depth information given over the different types of investments that I could do, risks and benefits of each. After, purchasing product I was well informed when I’d expect a shipment(s). When I was ready to invest more I just sent an email to Jody and she called to discuss my intentions and future purchase. Jody created the invoice and within 24 hours I had confirmation of purchase after funds were received. Shipping was expected to take 10-12 weeks. I got that shipment in a week and a half. Pros: Quick Responses, Professional, Personable, Well Educated in current market & trends & events, discrete shipping with signature confirmation, mining their metals from the best most pure source, trustworthy. Cons: I have yet to experience anything negative.
Dear Jesse of Jesse Kelly radio show, As an update, Ted Granfar of Oxford Gold called me back to apologize for the poor service received yesterday from Matt of Oxford Gold. Ted was extremely helpful and I really appreciated his willingness to make things right and answer my questions, which he did with ease and humility. I am a forgiving person, and told Ted I will be posting an updated positive review for Oxford Gold and am considering Oxford Gold for my gold or silver metal purchases in the near future. Thank you for all you do to help this great country of ours. Respectfully, Doug Roufa, CLU ChFC Licensed Independent Agent since 1987
I reached out to Oxford Gold Group to learn more about investing in gold. I talked to Kelly Hyslop a Sr. Portfolio Manager for the group. Kelly was very informative, knowledgeable and patient when explaining everything to me. I feel that with Kelly's information I was able to good choices in starting my gold IRA. In the process a gentleman named Storm assisted me with transferring funds from my traditional IRA to the new one. Again Storm was efficient and professional with this process. Kelly and Storm were both very courteous and a pleasure to work with. I look forward to doing business with them again.
This was my first time in dealing with gold and silver, so I was very hesitant about the whole process. But Chris explained everything in a very detailed way and made me feel assured about my investment. For you're normal everyday citizen that will never get used to letting their savings go to a person on the phone. If you're like me I hope this helps you make that decision to secure your future with gold &silver. And I highly recommend Oxford gold group
As I called Oxford to shop for gold coins, Joe patiently explained differences in coins and bars as investments and collectibles. We talked several times that day prior to my purchase. I am very pleased with the service and speed of delivery. I will be using Oxford for my coin purchases in the future.
I was certain that I wanted to get out of cash and wanted to protect some of my TSP funds. Chris Bergin talked me through Oxford Gold's offerings. I really appreciated his low key, non-pressure way of presenting options, explaining the relative pros and cons. I expect to do more purchases and sales in the future.
Mahalo Oxford Gold Group, After doing a lot of research, looking to balance out my retirement IRA funds I've ventured out to find and found Oxford Gold Group. What a perfect company for my Hawaiian-style personality. Jeremy Caves started my initial contact with a lot of knowledge and information for what I wanted to accomplish. Jody Davis then took over in perfect details that I could understand and made sense. I figured out what I wanted and went for it. The rest was easy pezzy, Jeremy did my account set up, Kenia help with my IRA rollover, Jody took the time to educate me on three different ways of strategically selecting my precious silver & gold metals to suit my needs. All of this took a week and that's with purchasing metals for myself. The process from start to finish is exemplified, very Knowledgeable, friendly, and easy to talk to (Like an Ohana or Family). So Mahalo to the great folks of Oxford Gold Group, You've got my Vote!
This transaction was fast and painless. Christopher Bergin was super knowledgeable and easy to do business with. I would recommend him to anyone looking to diversify.
Great experience all people very nice in explaining the process since all this was new to me in rolling over account into precios metals. Thanks to all.
I was very pleased with my purchase through Oxford gold and my salesman Chris Bergin. I had all my questions answered and the service provided was excellent. I would recommend Oxford and look forward to future transactions then.
The people who work here are always such a pleasure to work with and to speak to. I truly enjoy the rare occasion that I get to get on the phone with someone at Oxford Gold Group. The last time I spoke with Patrick was a little over two years ago, and yet whenever you need assistance, he will make sure you feel exactly like he knows who you are, and that he's here to serve you. They actually do care about their job and in turn shows care toward the people they're working with. Not going to lie--kind of want to fly to Beverly Hills and go chill at the office with them. Great service! Good people. I definitely feel like they know what they're doing and that they trust themselves, which is important when dealing future planning of financial matters. I believe I heard about them on AM radio, while listening to a station - I heard their ad during a commercial break. I immediately called them just as I had pulled into the parking lot of the bank. It was an innate response for securing my future. Would definitely recommend Oxford Gold Group any day! And also would recommend that my generation tunes into some AM radio every now and again. There's some good stuff on there. 10 out of 10!
I'm new to investing in gold and I had already called a couple other gold companies and most of them patronized me for not being an expert at gold/silver. Jody from Oxford Gold Group made me feel comfortable being a newbie in the investment process. She answered all of my questions and spent a very long time (two one hour long phone calls) informing me about the process even though I am young and didn't have a pile of money to invest. Oxford also had the best prices! I got my gold and silver the other day and feel so happy I bought from Oxford
I was dealing with Casey at Oxford Gold Group I ordered some gold rolling over an IRA I later had a problem, and Oxford Gold Group graciously returned all my money also reimbursed the expenses that I had thanks again Oxford Gold Group.
It's time to invest in precious metals... My wife and I decided it was a good time to diversify a bit more and invest in precious metals, both as insurance against possible economic collapse of the fiat system and also thinking that suppressed prices may break loose of the corrupt system and sky rocket so decided to roll my IRA over into gold and silver. Within an hour of expressing our interest online Jody called us. I'm sure Oxford Gold has many great representatives, however we consider ourselves very blessed to have gotten connected with Jody. Will share a few of her characteristics, extremely knowledgeable, patient, intelligent, considerate... I could go on but see that I am running out of space, just pray that Jody answers your inquiry.
Sounds like a solid way to invest for retirement