9100 Wilshire Boulevard Suite 800E, 90212, Beverly Hills, US
I was very nervous about moving some of my investment into gold because of negative experiences with other investors; however, my interactions with Pierre Kim were always positive and he was very patient with me. When I told him I needed time to research and consider my options, he respected that. He also provided reading material to help me make informed decisions. Questions were answered in language that I could understand, and if I didn't understand his answer, he was kind to reword and repeat his answers until I understood. When making a decision for the type of gold I should purchase, his explanation was so detailed that I was not only confident in choosing the type but also confident in knowing the "why" behind choosing the type. Working with Pierre was comfortable and friendly and I highly recommend working with him and Oxford Gold.
KC walked us through the process without any high pressured sales. She made sure that we understood all of our options. She answered all of our questions --- some of them multiple times. She was very helpful and made the whole process smooth and worry free.
All items were explained thoroughly and there was no sales pressure. Hans insured that every I was dotted and T's crossed.
I dealt with Hans, who was very qualified. He talked TO me not DOWN to me. He was very knowledgeable on every point I asked him. I had total confidence in him. He was very responsive to me and not annoying. I have recommended him and your company to 2 of my friends.
We were hesitant to invest in precious metals but with out of control government spending and global instability we decided to check out our options. I contacted the Oxford Gold Group and was extremely pleased with the company's representative (Sam). He was very pleasant, patient, thorough, and polite. I had several questions and he answered all of them without making me feel stupid. The company has a fantastic structure and made the entire plunge into the precious metals market incredibly easy. The customer service is top notch and we are looking forward to a great relationship with this company for many years to come.
If you’re looking for an amazing agent who is knowledgeable, trustworthy & gets the job done, then Matt is your guy! I’m definitely referring him to my colleagues!
Matt was excellent! I couldn’t have asked for a better agent to help me. He was able to process my transfer to the vault with ease. No complaints. I have already referred a few people that were also satisfied.
This is literally the most useless website on the internet. You cannot order gold or silver, you cannot see gold prices either. Literally the ONLY thing you can do on this website is order their pamphlet. That’s it. Seriously, that’s all you can do.
Leila was great to work with. We needed the gold and silver quickly and she made sure we got very good pricing and got the gold and silver in record time. She was awesome and if I buy more gold and silver , it will be with her
Great experience with Oxford Gold, and specifically with Jody at Oxford Gold. She gives Excellent Customer Service and Care. Great communication! 100% Satisfied!
First time buying gold had the good luck to get Sam Firozkar on the phone. He explained everything to me walked me through the process. I will be doing business with him again.
Excellent customer service. KC was outstanding and stayed on top o Dr my purchase. KC knows her stuff on precious medals. Her suggestions were spot on and the products are beautiful. Thank you KC.
I am a new investor in gold and was lucky to be connected with Chris Bergin. I explained why I was interested in buying gold and he walked me through the process which was suited to my needs in language I could easily understand. He made me realized I had chose the right company to use for my purchase. I am in the beginning process but I am sure it will continue to be 5 star service especially having Chris as a resource.
KC is a very good counselor ! She has been proactive with me. She has been educational yet street smart. I appreciate her professional attitude. She makes one feel that she is really working and caring for the customer. She portrays a sense of comfort when discussing metals.
Kelly and Jodi at Oxford Gold Group will take the time to listen to your needs and advise you honestly and with the best solution to your needs. My experience with them has been top notch and recommend them to all. They have always been quick to return my calls if they were unavailable and have always looked out for our best interests.
This is our first experience buying precious metals. Mr. Firozkar was very helpful and answered all my questions.
Oxford Gold Group was the right choice for me! I worked with KC and all I can say is that for the first time in a long time when making a financial decision, I finally felt heard and understood! KC and I spoke one time and the very next call she had laid out for me exactly what I wanted and needed. Zero pressure! She went above and beyond to assist me during this whole process and made it incredibly easy! I have already told my friends and family about her and Oxford Gold Group. Thank you, KC! I am so grateful for this experience and your professionalism and am looking forward to doing business with you again!
I'm so appreciated to KC Derian to take care of my need up scale. I will give 5 start and above. I want to say thank to Oxford Gold team. They ae so professional, explain all dietals, the process was very smooth through all stages. Very satisfied. Greatly appreciated for advice and help. Wish the best to Oxford Gold.
I had made the call to Oxford about switching an old 401K into precious metals. KC was extremely helpful along with her team. They had gone the extra mile with me in helping me with explaining the information and my overall decision with the type of metals and differences between the different types of metals to purchase. KC had taken the time to arrange the phone calls on my lunch break at my job. I’m extremely happy with my purchase and outcome.
Oxford Gold Group is a quality organization. K.C. Derian, who has assisted me in my business dealings, is one of the most professional people I've encountered in any business. Always there to listen and advise. Always responding in a timely and heart-felt manner. Always intent on finding the best possible deal. She truly cares about the client. I have zero regrets about choosing Oxford Gold Group!