Company Details

At this point, it appears Oxford gold group is a scam. I purchased from them in October 2022, transferring my IRA to precious metals. When I later (1.5 years) completed paperwork through Equity to take possession of them in March 2024, I was informed my metals were never delivered to the depository. There is no way for me to obtain them. Oxford does not return calls; initially they did on rare occasion- I was told they "needed more time" or they "will call me back."However I now receive no response from anyone (I have several names/phone numbers/emails). They have all gone silent. Equity does not provide any support in this situation expect to inform that items were never sent to depository- they were unaware of this until I tried to obtain them. The depository is not allowed to answer my questions and will I only talk with Equity. Equity refuses to deal or talk with anyone from Oxford. I am left hanging, seemingly with a loss of my IRA. This is devastating. I see through this forum I am not alone, as other people have shared the same story. Does anyone know if there are lawsuits in progress? I have never used trustpilot prior to now- is there a way to communicate with other reviewers? If so, I would like to learn of other's interest in bonding together for potential lawsuit. Also, I see there are positive reviews from some people who have worked with Oxford. Yes, when purchasing metals or transferring an IRA, Oxford was prompt, professional and knowledgeable. HOWEVER, if the people who left these positive reviews were to try to obtain their purchases at this time, I will bet they will be in the same boat as myself and many others-- unable to get their metals or cash them in. These people sadly would change their review of the company. I wish I had been warned. I thought I had done enough research. Oxford appeared reputable. I would like to know if they have always been corrupt or if the current situation of customers not being able to access their funds is relatively new? I can say from my experience that this corrupttness has been going on at least since October of 2022 because at that time I was told my metals were sent to the depository, when in fact they never were.

Same stories I’m reading. We bought gold fall of 2023. We have not received it to date. Many calls, which go unanswered or returned. This company is a scam. Buyer beware. Next steps are to let the attorney general know and will file a police report if no solution in the next two weeks. Done with their lies.

I invested $9000.00 in November of 2023 and received a letter from equity trust stating they were no longer doing business with oxford gold because they had not received my gold to LA Brinks.Ive called and left messages with no return calls and did talk to some lady who said they were working on it and she would call me back and let me know how things are going haven't heard back from anyone in weeks. Any suggestions on what i should do?

Oxford Gold Group stole my IRA account to the tune of $109,000. I received a letter from Equity Trust Co., dated February 9, 2024, advising me that Delaware Depository never received my precious metals that were due in their facility in May of 2023!! Oxford will not return my calls or my attorney's calls nor will they respond to emails. I have filed a police report which the police stated this case is a grand theft matter. I also filed a complaint with the State of California Attorney General's Office and a complaint with the Los Angeles County District Attorney's office. I am a senior citizen and Oxford stole every cent of my retirement funds! I will be going to the News Stations next!

Oxford Gold Group is a scam, please do not invest. The employees are very dishonest and steal your hard earned money. SCAM SCAM SCAM

20,000 stolen from me. 3 months plus nothing. I will be paying them a visit they will never forget.

Absolute disappointed and troubled by Oxford gold group. If not for the equity Trust Company, I would still be unaware to this date, almost a year, this May that my "$50000 in gold and silver had not been deposited in the Delaware depository that Oxford gold had assured me It would be.Three times I've contacted them and three times I have not had my phone call return. Or they told me they would get back with me and did not. I'm started to think I've been taken.

Placed order Oct 17, 2023 and it has not been filled as of January 11, 2024. All their promises seem authentic and genuine, but they have not been fulfilled.

Great support and giving us a sense of trust through the whole process. Walked away with a confident understanding of our investment.

I have nothing but good things to say about my portfolio manager and the level of service I received. Leila explained things to me in an easily understandable manner. I learned things I didn't know about a gold IRA acct. There was a slight issue at one point and a phone call fixed it right up. Leila was friendly and informative. She gave me the knowledge to allow me to feel comfortable buying gold. I recommend this company if you're ready to diversify your account holdings.

K C was very friendly and knowledgeable about the business. I was not sure of what to do as this was my first experience with precious metals but Casey made me feel safe and secure. I have a busy schedule but K C made it very easy for me to communicate with her at my convenience so that I could get done what I needed to. I would recommend The Oxford Gold Group to anyone.

I had an excellent experience with Oxford Gold Group. The customer service provided was exceptional. They were incredibly helpful, responsive, and went above and beyond to address my needs. I highly recommend Oxford Gold Group for their outstanding customer service.

Thank you so much all my life blessings help my life dream come true all this time I never received nothing now but now I I'm so happy because I remember so many years ago you guys give me this blessings I never believed come true you guys amazing Engel in my life ❤️ ♥️ I love you all my Engel ❤️

As a new investor in precious metals it was important to find a source I could trust and count on. I found that with Oxford gold group. They operate with integrity and honesty. Explaining the purchase process fully each step of the way.

Hans Rivas was great to work with. He carefully explained Oxford Gold and the purchase of precious metals. There was no pressure, but his helpfulness in guiding me through the purchase process was easy. I would highly recommend anyone interested in purchasing gold or silver to work with Hans. He returned my phone calls promptly and answered my questions and concerns. Delivery was accomplished within two weeks. A satisfying experience

The team at Oxford Gold Group of Chris Bergin and Storm Nieto was amazing with courtesy, respect and promptness in returning all of our calls.

Oxford Gold came highly recommended by couple of radio hosts and they definitely delivered an excellent service. Sam and Derek were very helpful from the start. Since my husband and I had never dealt with buying precious metals, we had a lot of questions. They explained the types of different products the company sells and the whole process of purchasing and follow up calls. They were professional, patient and friendly. I will definitely return to this company due to trust and great experience. Thank you once again, guys!

Great service, very helpful in understanding for a first-time buyer, Sam walked me through the whole process explaining everything. Thank you Sam Steve O.

Sam Firozkar made this experience great!

Oxford Gold's reputation is well deserved. They are extremely professional and efficient, well prepared for everything. Pierre Kim was great from the minute he picked up the phone, and through the final transaction! I now feel better having a portion of my money invested in something real!!