Prospect Close, Lowmoor Business Park, NG17 7LF, Kirkby-in-Ashfield, GB
Spent weeks researching suppliers. Got samples. Product was delivered on time. Well packed. High quality board (very heavy, including the back panel). All panels exceptionally square so built units lined up perfectly and accepted doors very well. Had a couple of issues as build progressed but supplier's customer relations were very good, exceeded anything I have experienced from others. Would be nice if instructions included advice on adjusting door hinges. Note that substantial hinges intrude into wardrobe by a few centimetres when doors are closed and can restrict the available space towards the sides of the front of the shelves (but not enough of an issue to make me give 4 stars rather than 5). Whole purchase was very good value for money.
We spent months looking for built in wardrobes from the usual suppliers. The quotes (if they bothered) were crazy money with obvious extreme margins built in. We had almost given up, when my wife found this company. As we are fairly keen DIY'ers, this was a perfect solution for us. It is worth spending a lot of time thinking of the available options and making sure all the dimensions are correct. Ordering was simple and delivery within a few weeks. The quality of the flat packed wardrobes is exceptional. The drawer system in particular are very solid and easy to fit. Read the instructions before assembly and watch the on-line video. This will save a lot of tear down when a mistake occurs. My only grumble is that the back boards should have an up/down marker as it is easy to get them the wrong way round. I would highly recommend this company and their products. If you would like to see the result, please look at Online-Bedrooms.co.uk Instragram account (2 panel shaker in Dust Grey).
The process with Online Bedrooms was excellent from start to finish. The design and ordering process was quick and painless, with no hard sell (which was a feature with several competitors...). We took advantage of the 12 months interest free credit, which again was quick and easy. I was a little worried about the process of building the wardrobes, but a lot of thought and effort has clearly gone into their design to make the installation as simple as possible. It took 2 of us a day to make the 4metres/8 wardrobes we'd ordered. The quality of the wardrobes, hinges, drawers and runners etc have been good, better than I had expected, as the price was significantly lower than the other quotes we'd recieved. We were missing part of 2 hinges from our order, but recieved replacements the next day, which was a great bit of customer service. All in all I'd not hesitate to recommend Online Bedrooms. I'll definitely be going back if I need them for another room.
It was a great experience from start to finish. The design process flowed very well and I was very pleased with the proposed layout. Once agreed, the wardrobe panels were delivered quickly and communication was very good throughout. I would really recommend them.
From the design phase to delivery, the service was great. I was well informed throughout the process. The price was fantastic as well. I had a quote from other companies that do fitted wardrobes. One was over £1000 more (but this was for a basic frame, so you see the wall inside when you open the door) and the other company was over twice the price. Given how much cheaper Online Bedrooms was compared to the other companies, I was genuinely impressed by the quality of the material; it far exceeded my expectations. One concern I had was the quality may not be as good because it was so much cheaper than the competitors but this wasn't the case. To be clear, it's not 'cheap', built in wardrobes will always be a more expensive option but Online Bedrooms offered by far the best price with no compromise in material quality. Assembly was pretty simple and I found the written instruction coupled with the online video very helpful.
Great communication throughout, I've used them twice now. Once for the spare bedroom and then again for the nursery. Any changes and additions to the design were no issues and they were all very quick and easy to chat to. The delivery guy was very polite and helped get the pieces into the house with me. Putting it all together is easy enough, and easier the second time around once you're used to the process!
The whole process of ordering was very simple. The delivery turned up as expected and the video instructions made it straightforward to self-assemble with a great end result. And all at a much more affordable price compared to other fitted wardrobe companies. Would highly recommend the service.
Quality product, and perfect customer service! Recently ordered walk in wardrobe, self installed, and went in perfectly. Slight error with part of product and immediately changed by customer services team and shipped ASAP. Cannot fault. Will definitely use again
Very happy with this top quality, excellent value product backed up by first class customer service. This was a sloping back wardrobe about 3 metres wide with the added complication of an under-eaves access door to work around, Amy could not have been more helpful in proposing a suitable design and dealing promptly with my many questions. Delivery was very efficient and assembly mainly straightforward, mostly single-handed (79 year old average DIYer). I needed two extra shelves and had to locate and fit them without any predrilled holes but Online Bedrooms provided all the fittings and that was no problem. The wardrobes are superb and a classy finish to a large ensuite bathroom/dressing room. I strongly recommend this product and this company and would be happy to buy from them again.
Great communication through manufacturing and prompt delivery on date promised. Quality product with clear step by step guide and each piece well labelled. Would not hesitate to use again
Absolutely wouldn't recommend. Delivery was quick, but parts of drawers were missing and the wrong hinges were sent. To their credit this was eventually sorted, but I still have two different styles of door handle and some sort of warping, which they don't seem bothered about.
We ordered from Online Bedrooms last year- a 2m long sliding door wardrobe. Initial conversations with the sales team were positive, not pushy and helpful in answering questions. We had maybe three chats with the sales teams over a few months before we placed an order, mostly for our benefit to check our dimensions as it was a costly investment. The team kept us up to date with production, and when it came to delivery, the drivers they use are excellent and helped us move 16 boxes in total into the house! We did a quick check on delivery and found one item missing (one rail!) which was resolved the same day, replacement arrived only a couple days after. Installation was straight forward, I’m a mediocre DIY’er and it took about 4 days. The quality of the wardrobe itself was way more than I expected for the price- only criticism I would have is that it seems they haven’t thought through the design of sliding doors as they expect a sliding door to close up directly to a wall which is never dead plumb so we had to buy some additional furniture board from B&Q- but then again, maybe I didn’t say this in the planning stage or maybe misread the instructions. We contacted Online bedrooms maybe 3 times during the assembly stage for several reasons; on one occasion Robin got back to us immediately but twice we called about the sliding door against the wall situation and were promised call backs which we never received. However, this is such a minor problem in the grand scheme that I can’t give them anything less than 5. The price they quote was far lower than anything else we could find and the quality was excellent. If the one problem we had saved us £1000 then I’m all for it. I would definitely order from them again and would recommend to anyone.
Very smooth process from start to finish - Jamie super helpful - quick to quote and amend quotes - happy to talk through options, nothing too much trouble - knew the product well so could answer installation questions (via WhatsApp real-time which was so helpful!!) - all arrived undamaged and plenty of fixings etc - YouTube video and paper instruction for install very helpful - wardrobe quality as good as sharps for less than half the price Would definitely use again without hesitation.
An excellent service throughout and a top class product, which was quality made and straight forward to assemble. I would recommend this company to anyone! Special thanks to Bedroom Designer Sophie Miller, for her hard work, attention to detail and excellent communication throughout!
Really good quality units at a sensible price. I did my homework and was very pleased with online bedrooms. ( to anyone considering one of the well known high street names; don’t do it! - online bedrooms are significantly better and much cheaper)
I was referred to Online Bedrooms by a friend. I live in Guernsey and getting anything at all is expensive and complicated for the most part, so from my perspective using a company 'off island' comes with its risks. However, in my case this worry was unfounded. The designer was helpful, quick and responsive and followed up quickly and listened to my requests for changes to be made to the design. The delivery to the onward shipping agent was exactly in line with the timeline and everything was very well packaged. Whilst I cannot vouch for the fitting work as I used a joiner to do this for me, the end result is of an extremely high standard, the look is very pleasing and it is overall very practical given the space I had available.
The whole process from initial contact to delivery and after sales was smooth and excellent. Product is a high quality and for a competent diy'er straightforward to install. If you're not I would recommend getting a trade in. Either way the product is great value for money and I would use Online bedrooms over the main fitted wardrobe companies from now on.
The precision planning to get exactly what we wanted for an awkward space. Also very impressed with the quality of the product. Will definitely be using again.
We submitted our drawings and measurements on line and Jamie, contacted us the next day. We placed our order and it was delivered and carried into the room where we stored it until we were ready to build. The wardrobes are all very well made and so easy to put together, every unit had a number and everything from shelves to doors and plinths were numbered the same. They are lovely and solid with the backing made from the same thick material not flimsy backing board. Everything fitted perfectly and now have masses of room for all our clothes
I was so worried about ordering online fitted bedroom furniture as we always seem to have bad luck finding good companies but online bedrooms are very professional from start to finish They reply quickly to designs Very patient when I changed my mind Very helpful in designing Quick delivery Easy to install with good instructions Acurrate quality very well made furniture I’d recommend this company to my family and friends