Company Details

In terms of quality of the tiles and how they look, they look very nice but seem potentially quite fragile. Two of the tiles were broken during the delivery, which the company seem to take no responsibility for and have some % acceptable breakage amount, which is absolutely ridiculous considering they are charging you for the tiles! They don't offer refunds or replacement for these. The delivery was also originally showing as Friday, which I had then arranged the paver to be here to check through the delivery, it then turned up Saturday when I had two kids on my own for the next few days and no time to check over the order. Also, the delivery driver didn't seem to want to wait for me to attempt to check the order either. All in all, wouldn't use them again, stick to tile mountain or others. EDIT: They eventually agreed to refund one of the broken tiles, so it's improved things but still think they can do better.

helpful and efficient

Great slabs

Great company, delivery on time, great quality paving slabs.

My order was promised on three separate occasions and never turned up . when the delivery driver did appear he rang to say he couldnt get passed a car on the entrance to the road ...there are three entrances to the road .Really poor performance in the end we cancelled the order as it put our site works back two weeks

The stones look good and service was great.

Excellent website and easy to use. Ordered a simple first, and arrived in 5 days. I was happy with it, so I ordered a crate being 64 slabs. They arrived in 5 working days . Excellent service. I would recommend.

Easy to order. Quick delivery. Good price. Delivery man was excellent

Great company selling great products

The price was very good. The paving stones are heavy and came very well packaged. I have bought these elsewhere before and the crate they came in was very poor quality, made a pleasant change to find a crate of real quality and the paving well protected.

Vishal was very helpful fast and easy service got me exactly what I needed and he morning I needed it great help

Very good no problems at all.

Was greeted by Harry, he was friendly an very helpful, as he had to source some of our order from another branch, but this didn’t delay delivery date, had great service, an delivery went very smoothly, no hitches, would highly recommend this company

The friendly staff, great the first time we went and nothing has changed, when you enter you are greeted by friendly smiling workers. I would recommend you 100%

Hi the service was fast and reliable. Great value paving slabs.

Services delivery spot on will use again

Very good guy Pradeep has helped me tremendously has looked after me very well has excellent customer service. Happily answers the phone with any queries I have

Good product, good price, delivered on time with only two broken slabs out of 3 pallets. 👍

After reading some of the reviews I was a bit concerned however everything went well.Once the payment was cleared the delivery was quick the driver was helpful and there were no breakages.I would definitely use nustone again.

We visited the Marks Tey Store today. We we really pleased with both selection and quality. Though by far the best thing was the excellent customer service. Harry is a great advocate for your company. Professional, friendly and informative. We wouldn’t hesitate to recommend. Many thanks Lisa & Adrian