Frankland Road, Blagrove, SN5 8YG, Swindon, GB
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
I’m hasn’t arrived so I can’t review
Everything worked as planned. Product arrived in store in perfect condition. Sales lady was lovely.
The staff at Neptune Hove are always extremely friendly and helpful. A great place for a last minute gift.
Gorgeous products first class service !
Fast and efficient. Well packaged
The staff at Reading neptune and the delivery guys
Lovely Lucy was super kind and helpful with an exchange and new purchase. A great shop with fabulous staff
Everything I have ordered from Neptune has been excellent from quality of service , the Goods and the delivery team always , polite and helpful. Many thanks to your team
Excellent service from Tracey at Neptune in Weybridge. Bought 4 lovely barstools and Tracey took it upon herself to have them delivered to the store so that we could pick them up before Christmas, rather than waiting for Neptune to deliver in January. Lovely store with a good personalised service.
Very good service - Xmas tree too small so reordered and another one arrived within days. Great service and great product.
Fantastic design if a little overpriced,staff very welcoming can’t wait to return soon.
Excellent quality furniture built to last and lovely homeware, plus great customer service. Just wish they would remove their manufacturing from China and any other communist, autocratic and western-hostile country. This applies to all UK retail brands. Yes, it means that prices would go up.
Still awaiting parcel and no message from courier as yet
All round very good customer service so Thsnk you
Good reliable service. Good products.
Good quality products
Exceptional products and customer service
A big thank you to Neptune Farnham for being so helpful . I had a slight problem with my curtain , I phoned the store and I was helped immediately . It was just a broken hook ( my fault ) but great customer service deserves to be recognised . Immediately the team were helpful considerate and sorted my situation out . So thank you so much especially to Caroline who got my hooks sent out to me . My experience exceeded my expectations and I am most grateful so Thank you ,
Always good quality products well- well designed. Arrived promptly and packaged well
Well packed and delivered with care many thanks
